Наталія Артюшенко

Marketing Copywriter with 15+ years of experience in structured writing, client communication, and content creation. Skilled in transforming complex information into clear, persuasive messaging that drives customer engagement and acquisition. Experienced in social media marketing, client-facing content, and high-volume writing, with 800+ positive client reviews. Currently focused on SaaS marketing and digital copywriting.

Marketing, Content & Client Acquisition Specialist at Self-employed (2023-03 – Present)

• Built and managed personal service brand using Facebook and Instagram marketing
• Grew Instagram audience to 30K+ through organic content
• Created promotional content focused on engagement, positioning, and conversion
• Managed full client journey from order to review through communication and delivery
• Generated 800+ verified client reviews through communication and service quality
• Used AI tools to improve writing clarity, structure, and efficiency

Marketing & Client Communication (Decor Studio) at Family Business "Yanko" (2013-04 – 2022-08)

• Created social media content for Facebook and Instagram to attract clients
• Managed CRM systems, website inquiries, orders, tracking, and client communication
• Handled the full customer journey from first contact to positive final feedback
• Wrote structured service descriptions and client messages
• Supported customer acquisition through online communication

Legal Documentation & Communications Specialist at Ministry of Economy (Legal Department) (2007-12 – 2022-11)

• Drafted and edited legal, regulatory, and project documentation
• Transformed complex information into clear written communication
• Ensured accuracy, consistency, and compliance in high-volume documents

Legal Documentation & Communications Specialist at Civil Registry Office (2005-09 – 2007-12)

Master of Law in Law – National Economic University (2006-10)

Certificate in Analytical Document Preparation – Kyiv, Ukraine (2011-12)

Certificate in Normative Drafting (2008-06)