A Dlp

Certified Cybersecurity & GRC Professional (CySA+, CEH) with 10+ years of diverse experience spanning federal operations, clinical leadership, and medical asset administration. Expert at aligning clinical workflows with strict HIPAA, CMS, and federal security privacy standards. Proven track record of spearheading documentation audits, enforcing role-based access controls (RBAC), and managing electronic health record (EHR) database migrations.

Leverages firsthand clinical and administrative insight to develop, implement, and audit secure technical policies in fast-paced healthcare environments.

Medical Asset Support (IHSC ERO ICE Contract) at Amergis (2025-02 – Present)

• Security & Asset Management: Managed inventory audits and compliance inspections for critical diagnostic endpoints, ensuring 100% accountability of hardware assets in a federal environment.
• Incident Response: Served as the primary point of contact for system-level technical issues, troubleshooting hardware/software failures to maintain system availability.
• Compliance Enforcement: Supported comprehensive documentation audits by validating data integrity and collaborating with technical support teams to patch and update system documentation.

Chronic Care Management & Remote Patient Monitoring Specialist at Wysa Inc (2024-08 – 2025-05)

• Partnered with engineering teams during the startup testing, secure hardening, and deployment of custom cloud-based EHR and telehealth platforms.
• Designed remote clinical documentation workflows ensuring 100% compliance with HIPAA and CMS security guidelines, protecting sensitive patient data from exposure.
• Identified, tracked, and escalated critical service disruptions and software bugs; participated in systematic compliance checks to mitigate operational risk.

Medical Asset Support at Loyal Source Government Services (DHS CBP contract) (2022-01 – 2024-12)

• Enforced rigid data validation protocols when managing electronic medical records, preventing unauthorized access and maintaining strict data accuracy.
• Executed daily operational tasks in strict compliance with federal policies, healthcare regulations, and standard operating procedures (SOPs).
• Audited, maintained, and secured high-value technical and medical equipment; ensured 100% data clearing and sanitation of endpoints post-use.
• Monitored workflow processes to detect system-level irregularities, executing swift corrective actions to maintain service availability and data security.

COVID-19 Specialist (Temporary Contract) at General Healthcare Resources (2021-08 – 2022-08)

• Handled encrypted medical record transfers between disparate systems, ensuring data integrity during high-volume public health screenings.
• Operated and monitored mobile testing software networks; performed immediate troubleshooting on data recording errors to prevent reporting delays.

Medical Assistant Manager at Moazam PA (2020-09 – 2021-08)

• Spearheaded vendor coordination to resolve complex system migration issues, ensuring data integrity during a major clinic-wide software transition.
• Provisioned, audited, and managed user access profiles and permissions for EHR software to prevent unauthorized credential usage (IAM).
• Designed and delivered technical training programs for clinical staff on secure digital charting software and operational protocols.

Dispatch Manager at Sun City Cab (2014-05 – 2018-10)

• Monitored real-time GPS tracking and mobile communication networks to guarantee continuous availability and rapid incident response.
• Maintained complete technical logs, analyzed operational metrics, and generated performance reports to drive data-backed security and operational choices.
• Supervised a large team of operators, coordinating resources under pressure to maintain service continuity and operational efficiency.

Office Executive Assistant at Nafta Corp. / Axial Group SA de CV (2012-06 – 2014-01)

• Managed internal network storage systems, coordinating routine, secure file backups and strict document control processes (Business Continuity).
• Reviewed system logs for discrepancies and handled initial triage before escalating complex technical bugs to IT support teams.

Cybersecurity – Workforce/Quickstart

Technical/Vocational Education and Training in Clinical Medical Assisting – Vista College, El Paso, TX