Aaliyah Armenteros

Professional and organized administrative professional with experience in front desk operations, customer service, office administration, and social media management. Skilled at multitasking in fast-paced environments, providing exceptional customer service, managing schedules, and creating engaging marketing materials. Bilingual in English and Spanish with strong communication and organizational skills.

Front Desk & Social Media Manager - Oratso Corporation - Miami, FL

(2025-01)

• Managed all front desk operations, including answering calls, processing invoices, and coordinating internal communication between departments.
• Served as the first point of contact for clients, vendors, and visitors — maintaining a professional and efficient environment.
• Organized scheduling, deliveries, and project files to support installation, service, and estimating teams.
• Managed the company's social media presence, creating strategic content to showcase completed projects and strengthen the company's brand image.
• Streamlined administrative procedures, improving efficiency in communication, documentation, and payment tracking.
• Supported HR and management with onboarding, internal memos, and office coordination.

Office Assistant - Aroma360 - Miami, FL

(2023-01 - 2025-12)

• Managed office operations, including scheduling appointments and maintaining organized records.
• Provided administrative support to various departments, ensuring efficient office workflow.
• Assisted in client communications and maintained accurate documentation for internal processes.

Office Administrator - RH Beauty Aventura - Aventura, FL

(2021-01 - 2022-12)

• Oversaw daily office operations and managed staff schedules.
• Increased brand engagement by curating and managing the company's Instagram page.
• Provided administrative support, including client communications and lead follow-ups.

High School Diploma - MIAMI SPRINGS SENIOR HIGH (2020-06)

MIAMI DADE COLLEGE (2022-01)