Aaliyah Desdunes

Enthusiastic, reliable, and client-focused Professional with diverse experience spanning hospitality, high-volume retail service, and early childhood education. Proven track record of delivering top-tier customer satisfaction, maximizing service standards, and resolving complex customer disputes using corporate recovery tools. Expert at managing digital order systems, point-of-sale platforms, and client-facing communication templates in fast-paced environments.

Adaptable team player dedicated to fostering positive client experiences and building lasting brand loyalty.

Server at Emeril's Kitchen (2026-01 – 2026-08)

• High-Standard Hospitality: Warmly welcomed and seated guests, taking complete orders within strict 2-minute windows to ensure exceptional brand impressions.
• Strategic Upselling: Maximized check totals and location revenue streams by proactively recommending menu items, custom pairings, desserts, and premium beverage options.
• Service Recovery: Safely navigated customer friction points immediately using localized service recovery toolboxes, turning minor issues into positive customer reviews.

Assistant Teacher at Little Red Cottage (2025-03 – 2025-12)

• Stakeholder Communication: Communicated effectively with diverse sets of children and families, providing safe, encouraging environments and maintaining confidence across the group.
• Behavioral Strategy: Developed and executed positive guidance strategies to incentivize stellar interpersonal habits and cooperative social behaviors among children.

Customer Service Associate at Walgreens (2024-06 – 2024-11)

• Transaction Processing: Delivered rapid, accurate checkout workflows for cash, credit, and digital payment frameworks while driving high enrollment for corporate loyalty programs.
• Digital Order Logistics: Coordinated real-time web-pickup tools, efficiently pulling physical stock items from retail floors and fulfilling online consumer orders immediately upon guest arrival.
• Photo Services Operation: Operated commercial printing machinery and managed regulatory identity criteria to deliver passport photo services, upselling custom items to increase floor margins.

Certification Track in Medical Billing and Coding – Unitech Training Academy (2026-09 – 2027-06)

High School Equivalency Diploma – Louisiana Community & Technical College (2026-06)