Aaliyah Perez

Seeking to support Front office representative with strong communications and organizational skills

Patient Services Representative at Toothtown Dentistry For Kids (2025-08 – 2026-02)

• Implemented a new patient registration process for a dental practice
• Detailed and recorded patient histories in electronic medical records
• I would check in and out patients
• If any emergency cases came in we would see them right away.
• I would help turn over rooms when the dental assistants were backed up

CNA at Brookdale Senior Living (2025-03 – 2025-07)

• I would help residents get up and dressed for the day
• help them take showers if they need to also produce standby showers and bed baths
• would follow a diet order
• I would make sure residents would get up and Dressed for their appointments to make it on time
• I would answer multiple calls and communicate with my care team If I needed help

Receptionist at Bridgeway Health Services (2024-04 – 2025-02)

• Detailed and recorded patient histories in electronic medical records
• Educated patients on the proper use of their medication
• Trained and supervised new employees on customer service training, conflict resolution, and data entry practices
• Communicated with physicians and other nurses regarding any medical concerns.
• would take multiple phone calls at a time and help get them scheduled
• I would check in and out patience and get them scheduled for the appropriate time

Front office clerk, Patient Service Representative at Community Health Systems, Inc. (2022-01 – 2022-12)

I would make appointments for patients give calls to patients who need to make an appoinment for a check up. Would greet patients as soon as they would walk though the doors, also would give them paperwork to fill out and if they needed help I would help them whenever they needed it. As a patient service represanative I had the role of making sure new patients had insurance, if they didn't I would help them and apply for a payment plan.

I was in charged of making sure I called insurance companys to see if patients were in network with the office

– Alvord alternative continuation high school (2022-05)