Fulfillment Associate at Amazon Warehouse (2025-10 – 2026-08)
- Scan and sort packages from conveyor lines and organize them into carts, cages, and pallets.
- Load and stack packages into outbound trailers and shipping containers.
- Build, wrap, and secure pallets for safe transportation.
- Work on the robotic restricted floor to identify and clear path obstructions.
- Assist with fallen inventory and troubleshoot drive-related errors.
- Follow safety procedures and maintain productivity and accuracy standards in a fast-paced warehouse environment.
Parts Associate at CarMax, Inc. (2017-03 – 2025-10)
- Maintained accurate parts inventory through cycle counts, monthly inventory counts, and proper stocking procedures.
- Assisted retail teams in obtaining automotive parts quickly and accurately while minimizing incorrect parts orders.
- Supported production teams with repair-versus-replace decisions to help control costs.
- Served as EH&S Captain, helping maintain compliance with safety procedures and environmental requirements.
- Monitored hazardous and electronic waste procedures and maintained fire extinguisher and eyewash station compliance.
- Maintained an organized and efficient parts department to support daily vehicle repair operations.
- Worked closely with retail, production, and management teams to resolve parts-related issues.
Assistant Store Manager at O'Reilly Auto Parts (2014-03 – 2017-03)
- Assisted the Store Manager with daily operations, employee supervision, merchandising, and inventory control.
- Coordinated staffing to ensure adequate coverage and efficient customer service.
- Managed stock adjustments, pricing updates, inventory control, and store organization.
- Assisted with daily accounting reports, invoice verification, collections, and store security.
- Trained and supported team members in company policies, procedures, and customer service standards.
- Helped maintain appropriate inventory levels and ensured products were properly stocked and displayed.
Installer Service Specialist at O'Reilly Auto Parts (2010-06 – 2014-03)
- Coordinated and routed delivery specialists to multiple customer and commercial locations.
- Monitored delivery vehicles to ensure proper maintenance and compliance with company standards.
- Worked with sales specialists to process orders, returns, claims, and parts efficiently.
- Communicated with customers and commercial accounts to resolve order and delivery issues.
- Helped ensure timely and accurate delivery of automotive parts and products.
Retail Service Specialist at O'Reilly Auto Parts (2008-08 – 2010-06)
- Provided professional customer service and assisted customers with purchases and special orders.
- Recommended products and assisted customers in selecting appropriate automotive parts.
- Processed daily cash transactions and assisted with cash reconciliation.
- Answered phones, responded to customer inquiries, and resolved customer concerns.
- Performed clerical, inventory, and back-office duties to support daily store operations.
Delivery Specialist – HUB at O'Reilly Auto Parts (2007-03 – 2008-08)
- Delivered automotive parts and products to stores and distribution centers safely and on schedule.
- Maintained daily delivery manifests and verified invoices and stock transfers.
- Ensured proper documentation and team member signatures for deliveries.
- Assisted with vehicle inspection reports and maintenance schedules.
- Communicated delivery problems, special requests, and store needs to management.
Parts Specialist at O'Reilly Auto Parts (2005-09 – 2007-03)
- Assisted management and the Installer Service Specialist with commercial customer accounts.
- Advised customers on product applications and recommended appropriate products, substitutions, and solutions.
- Processed customer purchases, returns, and complaints professionally.
- Performed daily inventory, stocking, and clerical duties to maintain an organized store.
- Assisted customers with automotive parts selection and product questions.
