Aaron Breneman

Solution-focused, goal driven professional with comprehensive analytical, interpersonal and collaborative acumen. Skilled in leading teams of cross functional professionals to drive progress while balancing a high volume of competing demands and deadlines. Expertise in supervision and training, departmental management, estimating and adjusting, negotiations, investigation and customer service.

Senior Resident Adjuster - People's Trust Insurance - Bradenton, Florida

(2020-01 - 2024-12)

• Estimating homeowners' property damage claims
• Field inspection and damage assessment
• Initial Contacts/ organization of scheduling inspections
• Homeowners Apprisal inspection and settlement

Homeowners Field Claims Adjuster - Universal Property Insurance - Bradenton, Florida

(2019-01 - 2020-12)

• Estimating property damage claims
• Initial contact, setting inspection dates
• Field settlement

Homeowners insurance claims examiner - Florida Specialty Insurance - Sarasota, Florida

(2018-01 - 2019-12)

• Desk adjuster
• Review estimates for damage
• Initial investigation
• Issue payment to insured

Work Comp Marketing Underwriter - Amtrust Insurance - Sarasota, Florida

(2017-01 - 2018-12)

Total Loss Manager - National General Insurance - Tampa, FL

(2016-01 - 2017-12)

• Automobile total loss reviews
• Verify damages and determine value of vehicles
• Settle salvage of vehicles
• Verify settlements processed timely

Claims Supervisor / Total Loss Supervisor - Mercury Insurance - Clearwater, FL

(2002-01 - 2016-12)

Increasing degree of responsibility and technical expertise over tenure with regional and National leaders in the personal & commercial auto insurance industry, property damage estimating.

• Skilled in the comprehensive operational management, administrative oversight, personnel supervision, and coordination of departmental services for claims
• Unique ability to communicate and collaborate across departmental and organizational levels including / attorneys / medical personnel / customers / colleagues / vendors / outside insurance providers
• Skilled in personnel management / supervision / assessment / training / work flow analysis & prioritization of tasks / employee counseling & goal setting / payroll verification & time off request approval
• Implements internal SOP and ensures departmental, State, and Federal regulatory protocol is adhered to
• Advanced proficiency in all aspects of complex auto claims processes including policy language & interpretation
• Proactively lead team of adjustors and serves as mentor to drive progress, increase efficiency and ensure high level of productivity
• Provides outstanding customer service / advanced interpersonal abilities
• Adept in investigatory techniques including social media investigations / review of medical bills & supporting documentation / liability determinations / development & negotiation of settlements / complaint resolution / allocation of settlements / budget control & management

Bachelor of Arts - Organizational Communications - University of Central Florida (2000-01)