Aaron Breneman
Senior Resident Adjuster
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About
Solution-focused, goal driven professional with comprehensive analytical, interpersonal and collaborative acumen. Skilled in leading teams of cross functional professionals to drive progress while balancing a high volume of competing demands and deadlines. Expertise in supervision and training, departmental management, estimating and adjusting, negotiations, investigation and customer service.
Experience
Senior Resident Adjuster - People's Trust Insurance - Bradenton, Florida
(2020-01 - 2024-12)
- Estimating homeowners' property damage claims
- Field inspection and damage assessment
- Initial Contacts/ organization of scheduling inspections
- Homeowners Apprisal inspection and settlement
Homeowners Field Claims Adjuster - Universal Property Insurance - Bradenton, Florida
(2019-01 - 2020-12)
- Estimating property damage claims
- Initial contact, setting inspection dates
- Field settlement
Homeowners insurance claims examiner - Florida Specialty Insurance - Sarasota, Florida
(2018-01 - 2019-12)
- Desk adjuster
- Review estimates for damage
- Initial investigation
- Issue payment to insured
Work Comp Marketing Underwriter - Amtrust Insurance - Sarasota, Florida
(2017-01 - 2018-12)
Total Loss Manager - National General Insurance - Tampa, FL
(2016-01 - 2017-12)
- Automobile total loss reviews
- Verify damages and determine value of vehicles
- Settle salvage of vehicles
- Verify settlements processed timely
Claims Supervisor / Total Loss Supervisor - Mercury Insurance - Clearwater, FL
(2002-01 - 2016-12)
Increasing degree of responsibility and technical expertise over tenure with regional and National leaders in the personal & commercial auto insurance industry, property damage estimating.
- Skilled in the comprehensive operational management, administrative oversight, personnel supervision, and coordination of departmental services for claims
- Unique ability to communicate and collaborate across departmental and organizational levels including / attorneys / medical personnel / customers / colleagues / vendors / outside insurance providers
- Skilled in personnel management / supervision / assessment / training / work flow analysis & prioritization of tasks / employee counseling & goal setting / payroll verification & time off request approval
- Implements internal SOP and ensures departmental, State, and Federal regulatory protocol is adhered to
- Advanced proficiency in all aspects of complex auto claims processes including policy language & interpretation
- Proactively lead team of adjustors and serves as mentor to drive progress, increase efficiency and ensure high level of productivity
- Provides outstanding customer service / advanced interpersonal abilities
- Adept in investigatory techniques including social media investigations / review of medical bills & supporting documentation / liability determinations / development & negotiation of settlements / complaint resolution / allocation of settlements / budget control & management
Education
Bachelor of Arts - Organizational Communications - University of Central Florida (2000-01)
