Aaron Cody

Business analyst with a proven track record of improving business efficiency by optimizing and automating key processes. Skilled at cross-departmental collaboration up to C-Suite, functioning as a liaison between technical teams and end users; comfortable gathering functional requirements and translating to technical teams, as well as end-user training and adoption. Seeking to combine advanced technical expertise with collaborative, customer service aptitude to drive business growth.

Data & Reporting Analyst at LaSalle Network (2017-11 – 2024-02)

Implemented, managed, and optimized reporting tools and processes to enhance data accessibility and visualization, enabling faster, more informed decision-making across teams.

• Coordinated data conversion and mapping transition from IBM Cognos to Tableau
• Developed Tableau dashboards that automated Cognos reporting, providing real-time access to critical metrics with a one-hour data refresh rate via Snowflake processing
• Created and maintained database in SQL
• Built self-service data tools and automated workflows for more accurate, accessible data
• Developed and optimized crucial open orders report, reducing its production time from hours to minutes

Business Systems Administrator at LaSalle Network (2017-11 – 2024-02)

Managed and optimized Bullhorn ATS/CRM, functioning as a subject matter expert on Bullhorn’s back- and front-office systems while also facilitating cross-departmental reporting.

• Lead Bullhorn data input, automation, reporting, troubleshooting, and support
• Coordinated data mapping to ensure the integration of electronic onboarding documents
• Developed macros and scripts to automate reporting, updates, and error management
• Created structured reporting for management
• Conducted annual tax form updates and maintained accurate, compliant tax forms in onboarding workflows
• Diagnosed and resolved Bullhorn technical issues, liaising with Bullhorn support to address system errors
• Generated ad hoc reports using Excel, VBA, IBM Cognos, and SQL

Customer Service Onboarding Specialist at LaSalle Network (2017-11 – 2024-02)

Developed automated processes and tutorials to address common onboarding issues with call center employees, which reduced call volume from multiple hourly calls to only a few per week.

• Onboarded new employees and streamlined key processes with automation
• Analyzed call data to identify recurring issues and enhance training processes
• Created a video tutorial to be included in automated onboarding emails, proactively addressing frequent problems

Assistant Production Manager at Bitter Jester Foundation (2015-04 – 2017-07)

• Spearheaded a four-part music competition series and festival with 1,000+ attendees
• Solicited more than $30,000 in sponsorships and donations; managed prize distribution and tax documentation
• Created and fabricated event trophies
• Expanded social media presence by managing a Facebook page with 650+ followers

Private Music Teacher at Self-Employed (2006-09 – 2019-03)

• Provided personalized instruction in piano and saxophone to children (ages 3-8), emphasizing music theory, appreciation, and performance
• Designed engaging lesson plans in English and Spanish that were tailored to each student’s developmental needs

Teacher and Office Assistant at Highland Park Community Early Learning Center (2015-05 – 2017-08)

• Implemented student-centered learning following the Reggio Method
• Automated data processing for sex offender reporting and grant eligibility, significantly improving administrative efficiency
• Facilitated an annual benefit event that raised more than $27,000 by coordinating volunteer staff, publicity, and event logistics

Artistic Director at New Music School (2015-02 – 2015-05)

• Managed scheduling for 30+ instructors and 500+ students, including coordinating multiple seasonal recitals.
• Led a successful location transition, acting as the liaison between the school, contractors, and building management.

Maternity Substitute at Tri-Con Child Care (2014-12 – 2015-02)

• Developed and implemented curriculum for reading, writing, and math in English and Spanish for kindergarten students

Instrumental Performance – University of Illinois Urbana-Champaign (2010 – 2011)

Instrumental Performance – Lawrence University (2011 – 2012)