Delivery Associate at Amazon Logistics (DSP) (2025-09 – Present)
- Zero incidents across 10,000+ deliveries -- not a product of caution but of a lifelong relationship with vehicles, spatial awareness, and understanding that a van is not a car and a neighborhood driveway is not a parking lot
- Operates fully independently for eight or more hours with no supervision, no team, and no margin for distraction -- the job demands a mental discipline that most people don't develop until much later in a career
- Learned early that the biggest liability in this role isn't the route or the packages, it's the driver -- respecting the vehicle, the road, and the customer's property is what separates a clean record from a pattern of incidents
Cashier & Inventory Assistant at Spa City Market (2025-03 – 2025-09)
- Operated largely solo on weekends in a high-traffic tourist environment in downtown Hot Springs -- handled the floor, the register, and the customer experience without a manager present
- Managed the store's social media presence and Google Business profile alongside physical inventory organization, display setup, and overstock management
- Regularly navigated interactions with an international tourist base -- including real-time language translation to serve non-English speaking customers effectively
Rideshare Driver at Lyft (2024-03 – Present)
- Maintained a 5.0 rating across 900+ rides by understanding a simple principle -- the job is a service, not a personality contest. Zero judgment is not a soft skill, it's an operational requirement
- Developed a fast, accurate read on passengers through body language and years of customer-facing experience -- knowing immediately whether someone wants conversation or silence, and delivering accordingly
- The only active assessment made on every ride is a safety one. Everything else is noise that gets in the way of doing the job well
Delivery Driver at Instacart (2021-01 – Present)
- Learned to evaluate an order before accepting it -- tip structure, item count, store, and distance all factor into whether a job is worth running. That risk assessment became second nature
- Operated in a platform that regularly allows customers to add items after acceptance with no additional compensation -- developed a clear personal system for managing expectations and protecting time
Budtender at Cannabis Retailer (2022-06 – 2024-02)
- Learned to quickly read where a customer was starting from and where they were trying to get to -- understanding their current use, their pain points, and what problem they actually needed solved
- Operated in a role that functions less like retail and more like informal consultation -- customers walk in expecting something close to a pharmacist and the job is to meet that expectation with real care and attention
- Developed a strong sense of how to have honest, productive conversations with people about something deeply personal to their health, sleep, stress, and quality of life
- Leaned heavily into compliance and holding product standards, sometimes to a fault -- but always with the intent of keeping the patient experience clean and trustworthy
Customer Service & Retail Roles at DDI Transportation, Walmart, McDonald's (2017 – 2023)
- Developed core service, logistics, and teamwork skills across high-volume customer-facing roles
- Built foundational experience in inventory control, cash handling, and operations
