Ice Rink Attendant
Devils Lake Parkboard-Devils Lake, ND
October 2024 to Present
Janitorial needs
Ice maintenance
- Maintained an inventory of tools, equipment, and supplies needed for daily operations, ensuringavailability when required
- Responded promptly to public inquiries or concerns regarding park maintenance issues providing excellent customer service at all times
- Participated in snow removal activities during winter months using plows, shovels, salt spreaders, etc
Waitress/Bartender
The Boathouse bar and grill-Pierre, SD May 2024 to August 2024
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food and beverages
- Demonstrated extensive knowledge of menu items, including ingredients, preparation methods, and allergen information to assist patrons in making informed dining choices
- Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery to tables
- Managed a high volume of tables during peak hours while maintaining attention to detail and providing personalized service to each guest
- Collaborated with the bar team to create specialty cocktails and mocktails that complemented the restaurant's cuisine offerings
- Maintained cleanliness and organization of assigned workstations, including table setup, silverware polishing, glassware restocking, and condiment replenishment
- Resolved guest complaints or concerns promptly and professionally by actively listening to their feedback and offering appropriate solutions or accommodations
- Contributed to a positive team environment by supporting fellow waitstaff members during busy periods through effective communication and collaboration
Data Entry (Temporary)
State of South Dakota-Pierre, SD
May 2023 to August 2024
- Entered and verified data accurately into company database, ensuring data integrity
- Performed regular audits of data entries to identify and correct errors, maintaining a high level of accuracy
- Maintained confidentiality and security of sensitive information by following established protocols
- Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
- Collaborated with team members to resolve discrepancies or missing information in the database
- Assisted in the development and implementation of new data entry procedures to improve efficiency
- Managed multiple projects simultaneously while meeting strict deadlines for data entry tasks
- Utilized advanced Excel functions such as VLOOKUP and PivotTables to analyze and manipulate data effectively
- Identified opportunities for process improvement within the data entry workflow, leading to streamlined operations
- Communicated effectively with other departments or clients to clarify any unclear or incomplete information before entering it into the system
- Maintained an organized filing system for physical documents related to the entered data
- Researched industry standards and best practices related to accurate and efficient data entry techniques
- Maintained up-to-date knowledge of relevant software applications used for effective management of data entry tasks
Delivery Driver
Pizza Ranch-Pierre, SD
May 2021 to July 2023
Handling money
Customer service
Nanny/Babysitter
Pierre, SD
May 2022 to July 2022
- Provided full-time care for children during the summer months, ensuring their safety and well-being
- Planned and implemented engaging activities to promote physical, social, and intellectual development• Established a structured daily routine that included meals, naps, playtime, and educational activities
- Maintained open communication with parents regarding daily schedules, behavior updates, and any concerns or issues
- Managed household tasks such as meal preparation, light housekeeping, and laundry while caring for the children
- Created a safe environment by childproofing the home and closely supervising outdoor playtime
- Built strong relationships with children through active listening, empathy, and positive reinforcement
- Organized outings to parks, museums, libraries, or other age-appropriate recreational activities for fun-filled days
- Implemented behavior management strategies to encourage positive behaviors and address challenging behaviors effectively
- Encouraged independence by teaching basic life skills such as dressing themselves or tidying up their belongings
- Supported emotional well-being by providing a nurturing environment where children felt valued and loved
- Administered first aid when necessary and promptly sought medical attention in case of emergencies
- Collaborated with other caregivers or nannies to coordinate schedules for shared childcare responsibilities if needed
- Assisted with homework assignments or summer learning programs to support academic progress