Abdulrahman Al-Helou

Result-driven E-commerce Technical Manager and PHP/Laravel Developer with over 3 years of experience bridging the gap between complex business logic and robust Backend architecture. Expertise in the full Software Development Life Cycle (SDLC), Service-Oriented Architecture (SOA), and advanced database design. Proven track record of managing technical operations, developing secure RESTful APIs, and leading incident resolution.

Adept at working within agile teams to guarantee system stability and scalability. Highly motivated to bring technical expertise to the European market, fully open to relocation and Blue Card opportunities.

Website / E-commerce Technical Manager at Zen Diamond Iraq (2025-02 – Present)

Lead the technical operations and backend management for a high-volume e-commerce platform, ensuring optimal performance and seamless user experience.

• Architect and scale backend systems to successfully handle massive traffic surges and high transaction volumes during major seasonal peak periods.
• Troubleshoot and resolve critical system outages, including complex automated communication and order verification API failures, providing immediate post-launch support and system recovery.
• Utilize backend data services and consistently expand existing APIs to integrate seamlessly with third-party logistics and marketing platforms.

Backend PHP Developer at UCT Dubai (2024-04 – 2024-10)

• Designed, developed, and maintained cutting-edge web-based PHP applications on premium service platforms using the Laravel framework.
• Implemented Service-Oriented Architecture (SOA) principles to build scalable and high-performing backend solutions and managed server configurations.
• Documented the development process, architecture, and standard components, serving as a technical liaison between the development staff and project managers.

Backend PHP/Laravel Developer & Technical Trainer at Darrebni (دربني) (2023-01 – 2023-10)

• Developed and maintained comprehensive back-end systems for various enterprise web applications utilizing Laravel.
• Guided the entire web application development life cycle right from the concept stage to delivery, applying Agile and SDLC methodologies.
• Successfully trained 40 engineering trainees in back-end PHP/Laravel development, data modeling, and database design to prepare them for the labor market.

Full-Stack Web Developer & Trainer at Focal X Agency (2022-08 – Present)

• Build innovative applications collaborating closely with the User Experience (UX) team to ensure HTML, CSS, and JavaScript are valid and visually consistent.
• Manage MySQL database performance tuning, indexing, and architecture for diverse client projects.
• Deliver technical workshops to upskill junior developers in API creation, Laravel structures, and modern backend practices.

Freelance Full-Stack Developer at Self-Employed (2021 – Present)

• Develop customized backend systems and RESTful APIs for various websites and mobile applications.
• Conduct extensive database design, conceptual modeling, and seamless integrations with front-end systems.

Master's Degree in Software Engineering – Damascus University (2023 – 2024)

Bachelor's Degree in Software Engineering – Homs University (2018-10 – 2022-08)