Abigail Gregg

Experienced operations and client care professional with a strong background in high-volume retail, cannabis operations, and production environments. Proven ability to manage workflows, coordinate teams, handle inventory, and deliver a seamless customer experience in fast-paced settings. Skilled in front-facing client interaction, problem-solving, and maintaining organized, compliant operations. Known for attention to detail, adaptability, and a calm, professional presence.

Production & Wholesale Fulfillment Manager at Cones (2023-01 – 2025-01)

• Managed high-volume and bulk order fulfillment, coordinating large client orders with precision and efficiency
• Oversaw daily production operations, ensuring consistent product quality and timely completion of orders
• Coordinated workflow between production, inventory, and order demands to maintain smooth operations
• Tracked inventory of raw materials and finished goods to support large-scale output
• Implemented systems to improve efficiency, organization, and fulfillment speed
• Ensured all orders were accurately prepared and completed under tight timelines

Floor Manager / Inventory Specialist at 110 Broadway (2020-01 – 2022-01)

• Supervised daily floor operations in a high-volume retail environment, ensuring smooth customer flow
• Managed inventory systems including audits, restocking, and product tracking with high accuracy
• Maintained organized product displays and back-of-house operations
• Supported team members with task delegation and operational guidance
• Helped streamline processes to improve efficiency and reduce discrepancies

Shift Lead → Manager at Route 19 (2018-01 – 2019-01)

• Promoted from Shift Lead to Manager based on performance and leadership ability
• Oversaw daily operations including staff supervision, scheduling, and shift execution
• Managed cash handling, drawer counts, and daily reporting
• Resolved customer concerns while maintaining a professional and welcoming environment
• Trained and supported new team members to ensure consistency in service

Budtender / Front Reception at Bellflower Finest Flower (2016-01 – 2017-01)

• Managed front desk operations including customer check-in and ID verification
• Provided product guidance and personalized recommendations
• Handled POS transactions with accuracy and professionalism
• Maintained organized retail space and supported inventory restocking
• Created a welcoming and efficient customer experience

Shift Lead / Server / Cashier at Georgie's Place (2016-01 – 2017-01)

• Delivered high-level customer service in a fast-paced dining environment
• Managed orders, payments, and customer interactions with accuracy and professionalism
• Supported team operations and maintained efficient service flow
• Assisted in shift leadership responsibilities including opening/closing duties

High School Diploma – Lakewood High School