Abigail Reynoso

Hi there! My name is Abigail Reynoso, I am a rising graduate at Kean University and will graduate in May. I am a communication major focusing on media and film and a marketing minor.

Dairy Queen, 37th N. AVE, Cranford NJ — Crew member

May 2019 - July 2024

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Assisted in reducing wait times by efficiently managing customer queues during peak hours.

The Amber Feather, 104 Walnut Ave, Cranford NJ—Sales Associate/seasonal

May 2022 - December 2022

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Managed social media updates, enhancing brand visibility and customer engagement.

Success Academy, 110 Wall Street, NY — Marketing Intern

July 2024 - August 2024

• Managed Digital Asset Uploads: Successfully uploaded and tagged photographs in the Bynder database, ensuring accurate and organized file management.
• Demographic Tagging: Applied demographic and contextual tags to images, enhancing searchability and user accessibility.
• Detailed Record Keeping: Documented key details for each photo, including school level, subjects featured, and group sizes, improving metadata accuracy.
• Database Proficiency: Gained hands-on experience with the Bynder digital asset management system, enhancing skills in digital content organization.
• Collaboration: Worked closely with the marketing team to ensure consistency and relevance of photo tagging in alignment with brand guidelines

Kean University has offered man classes to build my skills. I am also involved on campus through a sorority where we host educational, service and social programs for the student body.