Customer advisor
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I am a freelance Customer Service and Complaints Manager with a strong service orientation, specializing in customer experience management, issue resolution, and service quality improvement.
I have extensive experience delivering customer service across both financial and non-financial organizations, supporting diverse clients and stakeholders. My background includes handling customer inquiries, managing complaints, resolving service issues, and improving service delivery processes within banks, service-driven institutions, and corporate environments. This exposure has strengthened my ability to adapt quickly, communicate effectively, and maintain high service standards across different sectors.
Masters in business Admission (MBA)
