Program Manager, Software, Sales & Partner Ecosystem - IBM
(2024-07)
- Lead enterprise transformation initiatives across IBM's 6,000+ global CIO organization, aligning a new operating model to business priorities, strategic-platform adoption, and a roadmap to rationalize 2,000+ legacy assets.
- Co-developed enterprise value metrics and demand-governance practices that prioritize technology investments by business value, strategic fit, capacity, and contribution to IBM's AI-first transformation agenda.
- Designed and deployed a standardized IT work-intake process and lightweight intake application supporting 10,000+ users across IBM businesses; serve as product owner for ongoing enhancements and enablement.
- Lead cross-platform SaaS transformation programs that automate renewal opportunity and quote generation, reclaiming 34,000+ seller hours while improving seller and partner productivity.
- Implemented an in-flight change-management process to strengthen capacity control, governance consistency, adoption, and protection of expected program value.
- Oversee financial stewardship across the engineering portfolio, including annual forecasting, resource/capacity planning, vendor and license spend, and investment prioritization.
Software Development Manager - IBM
(2021-08 - 2024-07)
- Directed global Agile delivery teams spanning project management, architecture, product ownership, and software engineering; translated enterprise OKRs into executable roadmaps and delivery commitments.
- Operationalized governance across sprint planning, backlog refinement, release readiness, RAID management, quality metrics, and executive reporting—improving transparency, predictability, and stakeholder confidence.
- Led talent and succession management through structured coaching, performance feedback, development planning, and resource decisions while sustaining delivery through budget and staffing constraints.
Project Manager – Client-Facing - IBM
(2018-10 - 2021-08)
- Led client-facing transformation initiatives across procurement strategy, global category governance, facilities management, and MRO, aligning business requirements, suppliers, and enterprise controls.
- Applied Agile and project-management disciplines across scope, schedule, RAID, change, stakeholder communication, and performance monitoring; earlier software-delivery work contributed to a 98% reduction in post-release defects.
Global Associate Category Manager - Sonoco Products Company
(2016 - 2018)
- Owned a $100M+ global chemical category and delivered $5M+ in savings within 18 months through strategic sourcing, supplier negotiations, and category governance.
- Implemented supplier KPI scorecards and governance cadences; partnered with Finance to validate savings and improve supplier performance and decision quality.
Senior Buyer - FMC Technologies
(2015 - 2016)
- Managed $50M+ in MRO and professional-services spend, driving cost reduction through contract optimization, sourcing discipline, and supplier-performance management.
Business Analyst, Supply Chain - GE Oil & Gas
(2013 - 2015)
- Monitored supplier KPIs, contract compliance, and audit readiness; partnered with Legal and global supply-chain stakeholders to improve data quality and operational control.
Graduate Assistant - Western Michigan University
(2011 - 2013)
- Conducted research and quantitative analysis in urban economics and sustainability; supported instruction, mentoring, and curriculum development.
