Acacia Bustos

Compassionate and motivated healthcare student with hands-on patient-care training, Medical CPR certification, and seven years of experience in fast-paced, service-oriented roles. Skilled in communication, documentation, safety procedures, and supporting individuals with diverse needs. Currently completing prerequisites for the Occupational Therapy Assistant (OTA) program at Del Mar College.

Seeking a Rehabilitation Technician position to apply patient-care skills, strengthen clinical experience, and support high-quality rehabilitative services.

Nutrition Aide / Assistant at Community Action of South Texas (CACOST) (2022-02 – 2024-02)

Assisted in preparing and delivering nutritious meals to patients while maintaining kitchen safety and organization. Managed administrative tasks including filing systems, reports, and communication coordination.

• Assisted in preparing and delivering nutritious meals to patients, ensuring adherence to dietary restrictions and preferences
• Maintained a clean, safe, and organized kitchen environment through dishwashing, sanitizing, and restocking
• Created and maintained organized filing systems for efficient document retrieval
• Prepared reports, presentations, and correspondence for management
• Managed incoming calls, emails, and mail; prioritized communication and responded on behalf of management
• Handled confidential documents with discretion and professionalism
• Facilitated communication between departments to support smooth workflow

Customer Service Associate at Stripes Convenience Stores (2019-10 – 2022-06)

Responded to customer inquiries with professionalism and resolved issues efficiently. Applied product and service knowledge to ensure customer satisfaction in a fast-paced retail environment.

• Responded to customer inquiries with professionalism, documenting actions and ensuring accurate follow-through
• Applied product and service knowledge to resolve issues efficiently
• Gathered and researched information to provide clear, accurate answers
• Verified customer understanding to ensure satisfaction and prevent repeat issues
• Recorded customer interactions and resolutions in company systems
• Maintained a positive customer experience in a fast-paced environment

Waitress / Cashier at Oceans Seafood (2016-03 – 2018-10)

Provided friendly and attentive service to guests, managed food and beverage orders, and processed transactions accurately while maintaining health department standards.

• Greeted and seated guests, providing friendly and attentive service
• Explained menu items, specials, and dietary details
• Took accurate food and drink orders using POS systems or memorization
• Communicated order details to kitchen staff to ensure accuracy
• Served food and beverages while maintaining cleanliness and presentation standards
• Prepared tables, arranged place settings, and kept dining areas organized
• Processed payments and handled transactions accurately
• Followed all health department regulations and upheld sanitation standards

Currently attending school for occupational therapy assistant