Ace
Customer Care
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About
Following up with customers, calling or emailing customers to see how their experience has been. Setting up warranty service. Handling customer issues.
Experience
Customer Care - Noble Appliance - Hartland, MI
(2021-11)
- Following up with customers, calling or emailing customers to see how their experience has been.
- Setting up warranty service.
- Handling customer issues.
- Submitting scrap tags for our GE appliances.
- Adding deliveries to the calendar for scheduling.
Customer Care - Simms Chevrolet - Clio, MI
(2017-09 - 2019-01)
- Following up with customers, calling or emailing customers to see how their experience has been.
- Answering phones, transferring them to the correct departments.
- Setting up customers appointments, to look at new or used vehicles.
CNA - The Medical Team, American House Grand Blanc - Grand Blanc, MI
(2010-10 - 2012-01)
- Filling out paperwork, faxing and filing
- Answering phones
- Taking care of residents.
- Making sure everyone is safe and changed every two hours
- Bathing and dressing residents.
CNA - Wynwood - Grand Blanc, MI
(2007-02 - 2011-02)
- Changing res. every two hours.
- Making sure residents are safe.
- Cleaning: vacuuming rooms and hallways, mopping, doing laundry.
- Serving meals, making sure residents are down at meals, clearing dishes.
- Bathing and dressing residents.
CNA - In Home Care - Grand Blanc, MI
(2006-11 - 2007-02)
- Cleaning the residence house.
- Making sure the residence has food and preparing it for him.
- Making sure the residence is safe.
Cashier - VG's GROCERY STORE - Clio, MI
(2007-03 - 2007-09)
- Check out customers.
- Cash out drawer before and after shift.
- Be sure baggers are doing their job to assure superior customer service.
Processor - Krispy Kreme - Flint, MI
(2006-08 - 2007-05)
- Make and process donuts for daily delivery and sales.
- Clean work areas.
- Ensure baking and making and boxing are done appropriately.
Store Clerk, Bagger - VG's GROCERY STORE - Clio, MI
(2004-11 - 2006-09)
- Always provide patrons with superior customer service.
- Make sure customer restrooms and bottle areas are well maintained.
- Bag all groceries and offer carry-out to everyone.
- Keep parking lot free of lose carts and keep store supplied with carts indoors.
Concession Sales - DIXIE MOTOR SPEEDWAY - Birch Run, MI
(2005-04 - 2005-07)
- Waited on and served customers food and drinks during races.
- Cooked food in the concession kitchen.
- Cleaned concession area at the end of the night.
Education
Certificate of Completion - Homeland Security & Law Enforcement - GASC ~ GENESEE AREA SKILL CENTER (2005-09 - 2006-05)
Diploma - General School Requirements - CLIO HIGH SCHOOL (2002-09 - 2006-06)
Certified Nurse's Assistant - Nurse's Assistant - Mott Community College (2006-09 - 2006-11)
Psychology - Mott Community College (2009-09)
