Ace

Following up with customers, calling or emailing customers to see how their experience has been. Setting up warranty service. Handling customer issues.

Customer Care - Noble Appliance - Hartland, MI

(2021-11)

• Following up with customers, calling or emailing customers to see how their experience has been.
• Setting up warranty service.
• Handling customer issues.
• Submitting scrap tags for our GE appliances.
• Adding deliveries to the calendar for scheduling.

Customer Care - Simms Chevrolet - Clio, MI

(2017-09 - 2019-01)

• Following up with customers, calling or emailing customers to see how their experience has been.
• Answering phones, transferring them to the correct departments.
• Setting up customers appointments, to look at new or used vehicles.

CNA - The Medical Team, American House Grand Blanc - Grand Blanc, MI

(2010-10 - 2012-01)

• Filling out paperwork, faxing and filing
• Answering phones
• Taking care of residents.
• Making sure everyone is safe and changed every two hours
• Bathing and dressing residents.

CNA - Wynwood - Grand Blanc, MI

(2007-02 - 2011-02)

• Changing res. every two hours.
• Making sure residents are safe.
• Cleaning: vacuuming rooms and hallways, mopping, doing laundry.
• Serving meals, making sure residents are down at meals, clearing dishes.
• Bathing and dressing residents.

CNA - In Home Care - Grand Blanc, MI

(2006-11 - 2007-02)

• Cleaning the residence house.
• Making sure the residence has food and preparing it for him.
• Making sure the residence is safe.

Cashier - VG's GROCERY STORE - Clio, MI

(2007-03 - 2007-09)

• Check out customers.
• Cash out drawer before and after shift.
• Be sure baggers are doing their job to assure superior customer service.

Processor - Krispy Kreme - Flint, MI

(2006-08 - 2007-05)

• Make and process donuts for daily delivery and sales.
• Clean work areas.
• Ensure baking and making and boxing are done appropriately.

Store Clerk, Bagger - VG's GROCERY STORE - Clio, MI

(2004-11 - 2006-09)

• Always provide patrons with superior customer service.
• Make sure customer restrooms and bottle areas are well maintained.
• Bag all groceries and offer carry-out to everyone.
• Keep parking lot free of lose carts and keep store supplied with carts indoors.

Concession Sales - DIXIE MOTOR SPEEDWAY - Birch Run, MI

(2005-04 - 2005-07)

• Waited on and served customers food and drinks during races.
• Cooked food in the concession kitchen.
• Cleaned concession area at the end of the night.

Certificate of Completion - Homeland Security & Law Enforcement - GASC ~ GENESEE AREA SKILL CENTER (2005-09 - 2006-05)

Diploma - General School Requirements - CLIO HIGH SCHOOL (2002-09 - 2006-06)

Certified Nurse's Assistant - Nurse's Assistant - Mott Community College (2006-09 - 2006-11)

Psychology - Mott Community College (2009-09)