Adam Blanchard

Experienced Non-Emergency Transportation Driver seeking administration/clerical roles

PeoplesTransit Atlanta, GA

MARTA Shuttle Operator 05-01-2026 to Current

• Transport/Drive passengers to and from one destination to another in a timely manner.
• Utilize Google Maps to locate destinations and driving conditions.
• Complete Trip Sheet daily while fully recording each transport.
• Ensure is in good working order; keep shuttle clean and reporting critical issues for maintenance.
• Responsible for completing mechanical checklist for vehicle at the start of each shift.
• Notify Lot Supervisor concerning all mechanical problems.
• Adhere to all company policies and procedures.
• Attend Safety and other training when offered.
• Maintain adherence to guidelines using the CB radios.

ModivCare, (formerly known as LogistiCare) College Park, GA

Non-Emergency Medical Transportation Driver 02-19-20 to 04-03-2026

• Transport/Drive patients to and from medical facilities and/or home in a timely manner.
• Utilize maps to locate hospitals, medical facilities, and patient home addresses.
• Complete Trip Sheet daily while fully recording each transport and entering of Trip Sheet data into computer systems.
• Ensure ambulatory/wheelchair van is maintained and is in good working order; keep unit clean.
• Responsible for completing mechanical checklist for vehicle at the start of each shift.
• Notify Fleet Manager concerning all mechanical problems.
• Adhere to all company policies and procedures.
• Attend Information Systems security training, when offered.
• Communicate information systems security problems.

Showtime Roadside Services, Stockbridge, GA

Night Supervisor 12-12-18 to 02-17-20

• Responsible for the daily schedules and coaching of up to 10 individuals/technicians
• Responsible for the checking in/checking out of all service vehicles and equipment used during shift
• Escalation of any service call issues
• Escalation of any issues with the light service technician’s performance
• Ensuring that all vehicles used during shift are checked over for any malfunctions and in need of fuel for the next shift

Light Service Technician 07-07-18 to 12-12-18

• Responsible for contacting AAA members for contracted Roadside Services
• Ensure maintenance of updated skills for the following types of contracted services: Flat tire changes, lockouts, gas delivery, battery service or replacement
• Establish positive customer service experience during service
• Maintain and report any issues with service vehicle or equipment

Accolades

• Showtime Honorary Award (2019): For achieving a Customer Service record of between 4.5 stars and 5 stars (out of a possible score of 5 stars) based on Customer Service Reviews averaged throughout the year.
• Presidential Award (2019): For maintaining a Customer Service record of 5 stars (out of a possible score of 5 stars) as a Supervisor based on Customer Service Reviews averaged throughout the year.

Secure Title Administration (formerly Assurant Specialty Property) Duluth, GA

Senior Title Administrator 2002-2017

• Accountable for processing multiple client accounts within client service level agreements
• Responsible for providing work for weekly quality assurance audits
• Accountable for the daily work audit of work for Quality Assurance per internal processing manuals
• Update client boards in lieu of team leader
• Communicate with team leader/manager concerning issues with processes
• Guide team with daily tasks in lieu of team leader/manager
• Communicate to clients and third parties concerning ownership transfers of vehicle titles
• Transmit multiple transactions of ownership transfers of vehicle titles via internet to government agencies
• Scan, verify, and correct images of titles through company created programs

Support Associate II 2003-2009

• Accountable for processing multiple client accounts within client service level agreements
• Update client boards in lieu of team leader
• Communicate with team leader/manager concerning issues with processes
• Guide team with daily tasks in lieu of team leader/manager
• Communicate to clients and third parties concerning ownership transfers of vehicle titles
• Transmit multiple transactions of ownership transfers of vehicle titles via internet to government agencies
• Receive and sort client mail
• Sort and ship client documentation per internal processing manuals

Support Associate I 2002-2003

• Receive and sort client mail
• Sort and ship client documentation per internal processing manuals

Military Experience

United States Marine Corp –Infantryman Camp Lejeune, NC 1993-1997

• Supervised, trained and scheduled daily activities of 20-30 men and women
• Composed and conducted classes in Military Education and History
• Effectively maintained the security of government and military property.
• Oversaw the distribution and retrieval of government and military equipment.

Concentration: Bachelor of Science in Computer Science

Southern Polytechnic State University – Honors Program