Senior Manager at Oracle Health Consulting (2025-01 – Present)
- Oversaw a portfolio of complex, highly regulated client environments, balancing delivery quality, risk management, and long-term account health.
- Lead enterprise systems enablement and adoption strategy supporting large, distributed, field-facing teams in highly regulated healthcare environments (Federal EHR modernization).
- Translate complex system capabilities and operating models into practical, client-specific solutions that improve adoption, execution, and customer outcomes.
- Partner cross-functionally with Oracle Health (Cerner) IT, Compliance, Operations, Sales Leadership, and Marketing to align systems, processes, and governance with business and customer objectives.
- Mentored and developed managers and practitioners, fostering a high-performance, client-first culture focused on continuous improvement and results.
Senior Consulting Practice Manager at Oracle NetSuite (2024-01 – 2025-01)
- Constructed and direct a team of 45+ U.S. and Canadian consultants, driving metrics, boosting customer satisfaction, increasing top-line growth, exceeding target hours and utilization goals, and streamlining and optimizing processes.
- Lead team of functional consultants, focusing on NetSuite implementations and client services, offering guidance and support to successfully implement products and services to clients. Collaborate with stakeholders – sales, marketing, and customer success teams.
- Improved forecasting accuracy by educating consultants, resulting in an overall accuracy rate of within +/-5%.
- Facilitated consultants in understanding correlation between hours, utilization, and floor minimums, thereby directly impacting business's bottom line, achieving 60% utilization for tenured associates, 70% for staff, and 75% for seniors.
- Exceeded target hours and target utilization in FY23 – 54.94% (Jun), 54.12% (July), and 57.35% (Aug).
Consulting Practice Manager at Oracle NetSuite (2022-01 – 2024-01)
- Constructed and direct a team of 45+ U.S. and Canadian consultants, driving metrics, boosting customer satisfaction, increasing top-line growth, exceeding target hours and utilization goals, and streamlining and optimizing processes.
- Lead team of functional consultants, focusing on NetSuite implementations and client services, offering guidance and support to successfully implement products and services to clients. Collaborate with stakeholders – sales, marketing, and customer success teams.
- Improved forecasting accuracy by educating consultants, resulting in an overall accuracy rate of within +/-5%.
- Facilitated consultants in understanding correlation between hours, utilization, and floor minimums, thereby directly impacting business's bottom line, achieving 60% utilization for tenured associates, 70% for staff, and 75% for seniors.
- Exceeded target hours and target utilization in FY23 – 54.94% (Jun), 54.12% (July), and 57.35% (Aug).
Senior Enablement Lead at NetSuite Consulting (2021-01 – 2021-12)
- Managed P&L responsibilities, efficiency targets, headcount, and expenses according to the NetSuite plan.
- Piloted training of new college graduates and experienced hires in an intensive course program to become functional implementation consultants specializing in Oracle NetSuite-based ERP financial software.
- Contributed to 1-month productivity gain for Shared Resource Team Enablement in FY21.
- Earned rating of Exceeds Expectations for showcasing exceptional performance.
- Empowered associates in ADP, SuiteVets, and Destination SuiteLife, demonstrating enablement adaptability/versatility.
Enablement Lead at NetSuite Consulting (2019-01 – 2021-01)
- Managed P&L responsibilities, efficiency targets, headcount, and expenses according to the NetSuite plan.
- Piloted training of new college graduates and experienced hires in an intensive course program to become functional implementation consultants specializing in Oracle NetSuite-based ERP financial software.
- Contributed to 1-month productivity gain for Shared Resource Team Enablement in FY21.
- Earned rating of Exceeds Expectations for showcasing exceptional performance.
- Empowered associates in ADP, SuiteVets, and Destination SuiteLife, demonstrating enablement adaptability/versatility.
Logistics Operations Officer at United States Army (2016-01 – 2019-12)
Supervised and streamlined overall logistical operations for Army Reserve and Army National Guard units at Fort Hood, TX while ensuring readiness for overseas deployment and re-deployment.
- Spearheaded high-performing team of six civilians and mentored movement customer organization coordinators, guaranteeing successful shipment of equipment worth $400M+ to foreign countries for 1.8K+ army units.
- Generated annual cost savings worth $1M+ by advancing overseas equipment shipping process and initiating direct delivery to customer permanent locations.
Petroleum Operations Officer at United States Army Reserve (2014-01 – 2016-12)
Oversaw planning and execution of petroleum operations, ensuring compliance with safety regulations and efficient use of resources. Managed storage, distribution, and quality control of petroleum products to support mission-critical activities.
- Headed team of 9 employees, responsible for conducting precise analysis testing for three types of petroleum products, thus achieving remarkable 95% first-time pass rate for all products.
- Distributed and accounted for $2.7M worth of fuel, totaling 1.1M gallons, guaranteeing on-time delivery of product from supply point to destination across 5 locations throughout United States, maintaining 100% delivery rate.
Petroleum Operations Supervisor at United States Army Reserve (2007-01 – 2014-12)
Supervised storage, distribution, and quality control of petroleum products to make sure operational readiness.
- Controlled 3-person team to analyze requisition and delivery of 157M gallons of fuel, maintaining on-hand product levels within 90% of senior executive requirements.
- Authorized fuel orders for 31 retail and distribution fuel sites in two foreign countries, totaling $392M+, ensuring that fuel amounts remained within 95% of storage capacity.
Lead Transportation Security Officer at United States Army (2005-01 – 2006-12)
- Coached seven employees on safety procedures, map and route familiarity, cultural practices, and information gathering techniques, enabling armed escorts for supply deliveries to a foreign country's area of operations.
- Controlled 15-person team in secure delivery of 200K+ short tons of general cargo and 3M gallons of fuel, making sure complete and timely provision of all required equipment and fuel for site operations.
- Received Bronze Star Medal for participating in and directly supervising 92 escorts, covering 22K+ accident-free miles.
Additional Experience
- Teacher at Federal Bureau of Prisons
- Mathematics Teacher at Entrepreneurship Preparatory School
- Private Security Officer at Cohort International
