Drybar, Los Angeles Market, CA 2017-Present
Area Manager
- Oversee daily store operations of 5 stores, manage staff and shop leaders while ensuring high levels of customer service, including hiring, training, and performance management.
- Drive sales performance by meeting targets, analyzing PNL Sales data and implementing strategies to improve profitability.
- Manage inventory levels for all locations and Retail merchandising to ensure product availability and appealing store displays.
- Handle financial oversight, including budget management, payroll, labor and cost-saving initiatives.
- Monitor store performance through reports, maintain compliance with all Los Angeles safety regulations, and collaborate with other departments to achieve company goals.
Journeys Shoes, Los Angeles Market, CA 2014-2017
Area Manager
- Oversee 7 Journeys shoes retail locations ensuring all shops are producing company revenue over LY and Goal sales with multiple 100k increasing shops over LY.
- Hold Store Managers accountable for achieving Daily, weekly and monthly sales goals per direct location
- Manage inventory levels with monthly inventory counts per company standards and store marketing standards
- Develop and train current employees for further growth within the company
- Perform quarterly shop audits
- Conduct one-on-one meetings with shop managers to provide strategic guidance and drive revenue growth for the company
- Interview potential candidates for all shop level positions
Naartjie, Glendale and Sherman Oaks, CA 2013-2014
Dual Store Manager
- Assist store in driving daily, weekly and monthly sales goals.
- Money management, cash handling and money orders
- Uphold and deliver store merchandising to Naartjie standards including floorsets, inventory levels and product ordering
- Create team schedules for both locations
- Maintain and manage two fully staffed teams