Business Support Officer
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Reliable, trustworthy and self-motivated individual with 10 years' experience within Durham Constabulary. Prides self on working to the highest of standards as part of a team as well as the confidence to use own initiative. Has the highest respect for equality and diversity. Understands that everyone is unique and that everyone should be treated fairly with respect.
Business Support Officer - Durham Constabulary
(2022)
Permanent position with daily tasks including inputting data on force systems, monitoring the inbox, handling the mail, updating spreadsheets, filing documents, sending sickness reports to HR, placing orders on Agresso, booking firearms in on ERP and Red Sigma, completing police officer's mileage and expenses, credit card purchasing and handing petty cash. Deals with heavy workload, working well under pressure and prioritizing urgent tasks. Main task is liaising with police staff regarding booking conference rooms, placing orders and general enquiries.
Communicates over the phone, face to face and via email. Deals with members of the public regarding firearms queries and has handled confrontation. Handles extremely sensitive and confidential information when carrying out sickness reports.
Driver Maintenance Officer - Durham Constabulary
(2014-03 - 2022)
Main duties included transportation of internal mail to various police stations, carrying out safety checks of police vehicles ensuring faults are reported to the workshop, carrying out relevant checks of police buildings and office furniture removals. Continuously prioritized workload, working well under pressure to meet deadlines. Role involved decision making, for example when completing vehicle checks deciding whether they were road worthy or needed further checks.
Opportunity to meet colleagues from various stations and develop communication skills.
Volunteer - Peterlee Police Station
(2012 - 2014)
Duties entailed inputting data, writing letters, responding to emails and answering telephone calls. Showed flexibility, adaptability and ability to quickly transfer skills to a new role. Gained insight into working for the constabulary.
Part-time Employee - Walkers Snack Foods
(2012 - 2014)
Duties included processing orders, signing off invoices, booking conference rooms for SMT, writing up reports, booking pool cars, responding to emails and answering telephone calls. Role provided wide range of admin experience and allowed development of communication skills.
Level 4 - Leadership and Management - Hartlepool Further Education (2022 - 2023)
Functional Level 2 - Maths - Derwentside College (2020 - 2020)
Functional Level 2 - English - East Durham College (2014 - 2014)
BTEC Level 2 - Physical Education - Wellfield Community School (2005 - 2010)
I.C.T - Wellfield Community School (2005 - 2010)
City and Guilds - Construction - Wellfield Community School (2005 - 2010)
GCSE - Maths - Wellfield Community School (2005 - 2010)
GCSE - English - Wellfield Community School (2005 - 2010)
