Warehouse associate at Hellofresh (2021-12 – Present)
- Transport pallets of food throughout warehouse
- Constantly stocking production lines with food
- Down stacking pallets to store and organize food for production
- Periodically assisting production with assembly of kit bags when needed
- Assisted with counting inventory
- Reporting products that looks inedible or unsafe
Customer advocate at Carvana (2018-10 – 2021-06)
- Researched account service inquiries with knowledgeable support
- Resolved customer service issues with ease
- Promptly responded to requests from prospective customers
- Provided excellent customer care by assisting with product selection and ordering functions
- Delivered exceptional customer service to every customer by using my great communication skills to ensure a positive experience
Customer Representative at Terminix Pest Control (2018-02 – 2018-10)
- Provided primary customer support to internal and external customers in fast-paced environment
- Offered advice and assistance to customers, paying attention to special needs or wants
- Maintained customer satisfaction with forward-thinking strategies
- Focused on addressing customer needs and resolving concerns
- Assisted customers with setting appointments, shipping, special order requests, and arranging merchandise pick-up at other locations amazon flex at Amazon (2017-01 – 2018-07)
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions
- Coordinated efficient routes to avoid delays and optimize schedules
- Coordinated efficient merchandise loading and unloading to keep up with tight schedules
- Loaded and secured items in trucks to avoid damage to parcels during delivery
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift
- Delivered goods and products to customer on time and in excellent condition
Customer service representative at Metro PCS (2014-03 – 2015-12)
- Worked closely with network administrators and server engineers to deliver quality service
- Assisted clients with transferring information from their previous cellphone provider
- Resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice and data applications
- Installed and configured new device system components
- Researched and recommended network data communications
Dishwasher at texas roadhouse (2012-12 – 2013-12)
- Stepped into additional roles during busy times to boost coverage of important stations
- Washed and sanitized dirty dishes by hand and by using dishwasher
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards
- Paid close attention to all instructions from supervisor and completed tasks on time
- Increased machine efficiency by scraping and pre-washing dishes
