Chick-fil-A Team Leader at Chick-Fil-A Restaurant (2024-04 – Present)
Team Leader responsible for supervising team members, training new employees, coordinating schedules, and ensuring food safety compliance.
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on company policies and customer service standards.
- Coordinated staff schedules to maintain optimal coverage during peak hours.
- Monitored food safety practices to comply with health regulations.
- Resolved customer complaints promptly to enhance the dining experience.
- Conducted regular inventory checks to manage stock levels effectively.
- Implemented training programs to improve team performance and morale.
- Facilitated team meetings to discuss goals and address challenges collaboratively.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Enlisted Soldier at Department of Defense Air Force (2023-12 – Present)
Enlisted soldier responsible for nuclear missile maintenance, equipment readiness, weapon inspection, and training fellow soldiers.
- Specific AFSC requires maintenance of Nuclear Missiles.
- Utilized missiles and rockets to defend aircraft.
- Performed regular preventive maintenance checks on assigned vehicles, including oil changes and tire rotation.
- Briefed superiors on mission outcomes and suggested improvements for future operations.
- Maintained and serviced personal and unit equipment ensuring readiness for deployment.
- Performed inspections to keep equipment in working order.
- Engaged in continuous education on military law, ethics, and conduct standards.
- Inspect all weapons prior to use to ensure they are serviceable and safe to fire.
- Conduct classes to teach fellow soldiers in platoon about safety and awareness topics.
- Conduct daily physical training to maintain peak physical and mental condition.
Team Member at In-N-Out Burger (2020-01 – 2023-04)
Team member responsible for setting project goals, maintaining relationships with staff and management, and upholding high standards of productivity.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained positive working relationship with fellow staff and management.
- Created detailed reports outlining project progress and results achieved.
- Upheld high standards of productivity and quality in operations.
