Adrián Jiménez

Supply Chain & Procurement Operations Analyst with experience executing Source-to-Pay processes in global environments. Proven track record supporting purchase order lifecycle, supplier enablement, contract compliance, and ERP data accuracy to ensure seamless supply execution. Strong background in cross-functional collaboration with planning, sourcing, and sales teams to improve service levels and operational performance.

Advanced user of ERP, CRM and data analysis tools to monitor KPIs, optimize workflows, and drive continuous improvement.

OrderOps Specialist - Sales at Smartsheet (2025-07 – 2026-02)

• Support all sales teams throughout the complete sales cycle in compliance with Smartsheet's policy and Customers' needs.
• Work within the Salesforce.com CRM & CPQ system to assist sales representatives.
• Review contracts and order paperwork for completeness and accuracy.

Project Analyst – Technology System Operation at GEP (2022-09 – 2025-05)

• Supported global deployment of a unified Source-to-Pay platform across multiple business units, enabling compliant procurement execution and accurate supplier transactions.
• Ensured successful transmission of purchase orders, invoices, and ASNs between ERP systems through EDI/XML integrations, improving processing time and reducing manual intervention.
• Maintained supplier master data and transactional accuracy in alignment with procurement policies and contractual agreements.
• Acted as operational point of contact for suppliers, resolving document and transaction discrepancies to ensure continuity of supply.
• Monitored business document flow using SQL, identifying root causes of errors and improving data reliability for downstream planning and finance processes.
• Supported Source-to-Contract and Procure-to-Pay activities, enhancing order accuracy, compliance, and supplier onboarding.

Service Delivery Ops Associate - Brasil's Department at Accenture – Microsoft division (2021-06 – 2022-09)

• Managed service requests through ServiceNow, ensuring SLA compliance and operational continuity.
• Generated performance reports to support business decision-making and identify improvement opportunities.
• Standardized workflows to reduce processing time and increase service efficiency.
• Ensured contractual and process compliance across service operations.

Programs Team- Brasil's Department at SYKES – Intel division (2020-06 – 2021-06)

Service Desk Administrator Brasil at Tek-Experts – Microfocus division (2018-03 – 2019-11)

Bachelor's degree in Business Administration – ULACIT (2026-12)