Adriana Davila

Experienced Receptionist with 17+ years of experience in providing professional customer service in fast-paced office environments. Possesses excellent organizational, communication and multitasking skills.

Receptionist at D Kreations Auto Body (2019-03 – 2026-06)

• Provided quality customer support by following up on customer requests and resolving complaints to promote customer satisfaction.
• Greeted walk-in customers, insurance adjusters, and tow truck customers while fielding calls from outside parties such as vendors.
• Received and scanned claims to ensure prompt processing.
• Assisted with administrative tasks such as filing, typing, copying, and scanning.

Department Clerk at El Paso Independent School District (2009-06 – 2019-03)

• Created and maintained spreadsheets and databases.
• Processed invoices, purchase orders, and other financial documents.
• Performed general office duties such as photocopying, faxing, and mailing.
• Performed data entry and document scanning.
• Answered telephone inquiries, providing customer service.

Certificate of Completion in Electrocardiogram Technician – Cultural Technical Institute (2026-08)

Completion of Coursework in Medical Assistant – Pima Medical Institute (2023-12)

Bachelor of Science in Management/Human Resources – Park University (2015-06)