Adriana Diaz

Led start-to-end project delivery from client intake to completion, ensuring timelines, budgets, and objectives were met. Coordinated teams of vendors and installers across multiple projects, managed 20+ projects simultaneously, mitigating risks, and implementing solutions to keep projects on track Maintained documentation for over 100 active projects using Microsoft Office (Excel, Word, Outlook) and project tracking tools to report progress and drive productivity improvements.

Project Manager / Operations Coordinator at Leon's Signs (2024-09 – 2026-02)

• Led start-to-end project delivery from client intake to completion, ensuring timelines, budgets, and objectives were met.
• Coordinated teams of vendors and installers across multiple projects, managed 20+ projects simultaneously, mitigating risks, and implementing solutions to keep projects on track
• Maintained documentation for over 100 active projects using Microsoft Office (Excel, Word, Outlook) and project tracking tools to report progress and drive productivity improvements.
• Managed accounts receivable in QuickBooks, prepared invoices, tracked customer payments, and followed up on outstanding balances.
• Processed daily office financial transactions and maintained accurate accounting and financial records

Administrative Operations Coordinator at Cumberland Academy (2022-08 – 2024-08)

• Managed large volumes of confidential records while ensuring compliance and data accuracy.
• Maintained organized documentation among administrators, teachers, and families.
• Supported daily operational functions and administrative processes.
• Improved efficiency through accurate data management and process organization

Youth Rehabilitation Mentor at Odessey House of Utah (2018-02 – 2021-06)

• Provided leadership-driven mentorship and coaching to at-risk youth, fostering accountability, personal growth, and long-term success through structured guidance and support.
• Designed and implemented individualized development plans, integrating goal-setting, emotional regulation, and life skills while using coaching strategies to build confidence and decision-making abilities.

Office Manager at Prevention and Medical Screening (2015-06 – 2017-01)

• Provided strategic leadership over administrative operations and staff to deliver high-quality patient experience across the practice.
• Oversaw revenue cycle and financial operations, including billing, insurance coordination, and budgeting.
• Developed and implemented operational policies and process improvements, enhancing productivity, reducing wait times, and ensuring strict regulatory and HIPAA compliance.
• Served as a bilingual leader and primary liaison, facilitating communication between providers, staff, patients, and insurers, while coordinating cross-functional teams.