Adriana Echevarria

Detail-oriented Criminal Justice graduate with professional experience conducting insurance investigations, background research, intelligence gathering, and comprehensive case documentation. Skilled in analyzing information from multiple sources, researching public records and online databases, verifying information, and preparing detailed investigative reports. Strong analytical thinker with exceptional attention to detail, excellent written and verbal communication skills, and the ability to manage multiple investigations while maintaining confidentiality.

Bilingual in English and Spanish with proficiency in Microsoft Office Suite, web-based investigative tools, and investigative databases.

Private Investigator - Command Investigations - Lake Mary, FL

(2026-03)

• Conduct insurance investigations while adhering to legal, ethical, and company standards.
• Perform investigative research using public records, online databases, social media platforms, and other available resources to verify information and support case development.
• Analyze investigative findings to identify relevant facts, inconsistencies, and patterns.
• Prepare detailed, accurate, and professional investigative reports for insurance carriers and clients.
• Maintain organized, confidential case files while ensuring documentation accuracy and compliance.
• Utilize Microsoft Office Suite, investigative software, mapping applications, and web-based research tools to document findings.
• Communicate professionally with supervisors, clients, and investigative team members regarding case progress and investigative results.
• Manage multiple investigations simultaneously while consistently meeting strict deadlines.
• Exercise sound judgment and maintain confidentiality when handling sensitive information.

Administrative Assistant - Altaquip - Lakeland, FL

(2025-03 - 2025-12)

• Prepared reports, correspondence, and internal documentation.
• Maintained company databases, filing systems, and confidential records.
• Coordinated appointments and administrative operations.
• Supported daily office functions while ensuring accuracy and organization.

Account Manager - ProSource Wholesale - Lakeland, FL

(2023-07 - 2025-02)

• Promoted from Assistant Account Manager to Account Manager within two months based on performance and reliability.
• Managed customer accounts while building and maintaining long-term client relationships.
• Reviewed contracts, pricing, and customer information for accuracy.
• Investigated and resolved customer concerns through research and analytical problem-solving.
• Maintained detailed customer records and account documentation.
• Coordinated scheduling, inventory, and order fulfillment with internal departments.
• Utilized Microsoft Office Suite and company software to manage customer data and prepare reports.
• Recognized as Top Account Manager of the Month (February 2024) after generating more than $50,000 in monthly sales.

Teacher - Lakeland Christian Preparatory School - Lakeland, FL

(2022-08 - 2023-07)

• Developed lesson plans and managed classroom activities.
• Maintained student records and monitored academic progress.
• Communicated effectively with parents and school staff.
• Demonstrated leadership, organization, and conflict resolution skills.

Cashier - Ponderosa - Barceloneta, Puerto Rico

(2018-12 - 2020-08)

• Provided excellent customer service.
• Operated cash register and processed payments accurately.
• Resolved customer concerns professionally.
• Processed refunds and exchanges.
• Assisted guests and maintained an organized work area.

Bachelor of Science - Criminal Justice - Inter American University of Puerto Rico – Aguadilla (2022-05)