Bartender/Server at Ex Novo Brewing Company (2025-04 – 2025-08)
- Knowledgeable of all products, types of beers and glassware
- Prepped and Closed bar
- Maintained a positive working relationship with management and fellow employees
- Built and established rapport quickly and effectively with clientele.
- Followed all health and safety guidelines
Server at Hannah and Nate's (2025-03 – 2025-08)
- Provided swift and prompt service
- Maintained a positive working relationship with management and coworkers
- Consistently kept all work areas clean and sanitary according to local, state, and federal sanitation laws.
Billing/Coding Specialist at Rehabilitation Partners LLC (2024-03 – 2024-04)
- Reviewed and entered Billing/Coding for healthcare providers and group
- Created calendars and schedules for traveling providers
- Worked within various database systems to obtain medical notes and coding information
Provider Data Analyst at Presbyterian Health Plan (2021-04 – 2024-03)
- Review and verification of provider data. Researches and analyzes provider data to ensure that the online provider directories are accurate and meet the standards set for by regulators (i.e. NCQA, HSD, CMS)
- Sends out various provider notifications as well, assisting in developing new reporting and corresponding formats to ensure that data is current.
- Assists in developing and revising policies and procedures, criteria and audit tools to ensure compliance with national, federal and state regulatory agencies related to the provider directories
- Collaborates with multiple internal departments, vendors, and customers to ensure reliability, integrity and accuracy of provider data.
Provider Data Specialist at BlueCross BlueShield of NM (2018-10 – 2021-05)
- Work in faced paced, consistently changing environment.
- Manage Provider Data and implementing into various systems
- Knowledgeable of all health care polices, regulations and all possible medical insurance networks for NM
- Handle and input data for multiple large-scale accounts
- Knowledgeable of all Human Health Services requirements/audits
Bartender/Server at Marble Brewery (2019-10 – 2020-03)
- Knowledgeable of all products, types of beers and glassware
- Prepped and Closed bar
- Maintained a positive working relationship with management and fellow employees
- Built and established rapport quickly and effectively with clientele.
- Followed all health and safety guidelines
Provider Customer Service Representative at BlueCross BlueShield - Temp - Kelly Services (2018-07 – 2018-10)
- Provider Customer Service
- Access Database tracking
- Reviewed and Managed Provider Data and Contracts
- Created Reports based off Provider Data
- Worked directly with the Medicaid Centennial 2.0 Re-contracting Project
Customer Service Representative at Everest Apothecary (2017-03 – 2018-04)
- Provided an elevated customer experience to generate and maintain a loyal clientele
- Worked directly with Certified Nurse Practitioner
- Knowledgeable of all aspects of the business
- Assisted with Marketing of company
Bartender/Server at Billy's Long Bar (2016-06 – 2018-04)
- Knowledgeable of current serving/bartending laws within local, state and federal laws
- Displayed enthusiasm and knowledge of all restaurant menus and products
- Maintained a positive working relationship with management and coworkers
Customer Service Representative at Canon ITS (2015-01 – 2015-07)
- Consistently provided professional service and maintained loyal clientele.
- Answered product-based questions with up to date knowledge
- Provided sales support and troubleshooting assistance
Server at Buffalo Wild Wings (2014-09 – 2015-06)
- Provided swift and prompt service
- Maintained a positive working relationship with management and coworkers
- Consistently kept all work areas clean and sanitary according to local, state, and federal sanitation laws.
Sales and Customer Service Representative at Lowe's (2012-04 – 2014-09)
- Worked in sales, customer service, and tech support.
- Knowledgeable of products and promotions of company and company guidelines
- Worked with installation guidelines and laws of all states, scheduled installation appointments.
- Adapted quickly to the company's policy and guideline changes
