Afsheen Nazari

Customer focused retail professional with over three years of experience delivering exceptional service in fast paced retail environments. Passionate about health, fitness, premium lifestyle brands, and creating authentic customer experiences that build lasting relationships. Skilled at product education, personalized recommendations, merchandising, and building strong customer connections while maintaining an organized and welcoming retail environment.

Known for professionalism, strong communication, and a positive attitude while consistently delivering outstanding customer service.

Shift Manager at ExxonMobil (2022-05 – Present)

• Delivered exceptional customer experiences while assisting a high volume of guests in a fast paced retail environment.
• Built lasting relationships with repeat customers through friendly, personalized service.
• Educated customers on products and promotions to increase sales and satisfaction.
• Maintained clean, organized, and visually appealing merchandise displays.
• Processed transactions accurately using POS systems while providing efficient service.
• Assisted with merchandising, inventory replenishment, and maintaining sales floor standards.
• Trained and supported new team members while promoting teamwork and operational excellence.
• Resolved customer concerns professionally to ensure a positive shopping experience.

Ecommerce Operations Assistant at Rare Hunters Club (2024-10 – Present)

• Assisted customers with product recommendations and purchasing decisions.
• Built positive customer relationships through responsive communication and personalized service.
• Processed and fulfilled customer orders with exceptional accuracy.
• Organized inventory and ensured products were readily available for fulfillment.
• Worked collaboratively to improve daily operations and customer satisfaction.

Marketing Consultant (Project Experience) at iWire (2025-09 – 2025-12)

• Collaborated with a six member consulting team to develop customer focused marketing strategies.
• Conducted market research to better understand consumer preferences and purchasing behaviors.
• Presented recommendations to business professionals using clear communication and data driven insights.
• Managed multiple deadlines while contributing to successful team projects.

Bachelor of Arts in Business Administration, Concentration in Marketing – California State University, Fullerton (2026-05)