Ahado Adan

Compassionate STNA-trained healthcare professional with a background in caregiving, medical assisting, and patient scheduling. Proven ability to provide direct patient care, manage clinical communications, and support medical staff in high-volume environments. Certified in CPR and BLS, with a strong commitment to patient safety, HIPAA compliance, and exceptional service.

Protective Service Associate at Nationwide Children's Hospital (2025-11 – Present)

• Monitor cameras for any suspicious activities.
• Safely let visitors walk through a metal detector.
• Check visitors in and inspect belongings for sharp objects or weapons.
• Report any incidents and guide visitors to their destinations.
• Create badges for visitors to see patients.

Caregiver at Heinzerling Developmental Center (2017-06 – 2018-07)

• Provided direct care and daily living assistance for residents with developmental disabilities.
• Ensured patient safety and comfort while following individualized care plans.
• Collaborated with a healthcare team to monitor resident health status and needs.

Medical Assistant / Scheduler / Administrator at Mount Carmel Medical Group (2015-05 – 2016-03)

• Scheduled, confirmed, and rescheduled patient appointments efficiently via phone.
• Recorded vital signs, prepped exam rooms, and assisted with patient needs.
• Coordinated translation services and patient transportation.
• Managed office duties: faxing, emailing, scanning, and maintaining medical records.
• Responded to patient inquiries with professionalism and HIPAA awareness.

Phone Interviewer at Luce Research (2024-08 – 2025-04)

• Conducted phone surveys and explained content clearly to participants.
• Maintained data accuracy and upheld confidentiality standards.

Fitting Room Associate at Walmart (2023-05 – 2024-05)

• Assisted customers with fitting rooms and merchandise support.
• Maintained cleanliness and organization in high-traffic areas.

Customer Service Associate at Ross (2020-03 – 2022-03)

• Supported front-end operations including returns and customer inquiries.
• Managed fitting rooms and provided merchandise assistance.

STNA Coursework in State Tested Nursing Assistant (2025-12)

Medical Assistant Training in Medical Assistant – Fort Hayes Metropolitan Education Center (2015-08 – 2016-05)

High School Diploma – Briggs High School (2016-06)