Freelance Interpreter/Translator - IU Group - San Diego, California, Remote
(2013-01)
Provided accurate and culturally sensitive Arabic-to-English and English-to-Arabic translation for legal, medical, business, educational, and government settings.
- Facilitated communication between diverse parties by interpreting spoken Arabic during meetings, conferences, and phone calls.
- Translated technical documents, contracts, and marketing materials with a focus on maintaining linguistic and contextual accuracy.
- Assisted in cross-cultural communication by adapting language to suit cultural nuances and audience comprehension levels.
- Conducted language assessments and provided tailored training sessions to improve clients' Arabic or English proficiency.
- Ensured confidentiality and professionalism while handling sensitive or classified information.
- Delivered real-time consecutive for live events and virtual meetings.
Assistant Manager - Vitamin World - Bethesda, MD
(2009-12 - 2014-04)
- Ensured that each customer receives outstanding customer service and meeting all other components of company's customer service guidelines.
- Monitored, analyzed and measured sales performance.
- Ensured compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits.
- Operated all cash register procedures.
- Create appropriate schedules based on business needs and payroll guidelines directed by the Home Office or District Manager.
Retail Sales Consultant - AT&T - Germantown, MD
(2007-05 - 2009-12)
- Assisted customers with their wireless needs including but not limited to tablets, cell phones, mobile hotspots, and other available wireless devices.
- Provided support from medium to small businesses; provided troubleshooting support for iOS, Android, blackberry, and windows.
- Answered customer troubleshooting inquiries in store and over the phone while applying permanent solutions.
- Configured VPN (IPsec, PPTP, and L2TP) and enterprise emails with exchange server per client's request.
