Haymarket, Prince WilliamMember since December 17, 2023
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About
Over 15+ year in software and IT.
Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call Center, Chatter App-exchange applications.
Hands on LWC (Lightning Web Component) Framework experience and building Lightning
Enterprise level automation with Salesforce Community, Marketing, Sales and Service Cloud, Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals Processes, Workflow Rules, Validation Rules, Reports, Dashboards, Tasks Events.
Extensive experience in data migration and integration using Data Loader and Informatics Tool.
Expertise in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Account Management, and Case Management.
Experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, Lookup Relationships, Master-Detail Relationships.
Proficient in designing Custom Formula Fields, Roll up summary, Field Dependencies, Field Updates, and Email generation according to application requirements.
. Hands on experience in Salesforce Marketing Cloud to make interactions with 3rd party
channels real-time communication. Configured and maintained user security permissions according to organizational needs.
Involved in data-mapping and migration of data to SalesForce.com Objects and fields. Integrated Salesforce for Outlook.
lving and interpersonal skills. Strong leadership abilities and a quick learner to new concepts and applications.
