Quality Supervisor at Shawmut Corporation (2026-05 – Present)
Quality Supervisor | Shawmut Corporation – Clinton, TN
- Supervise and train a team of auditors, inspectors, lab technicians, and sorters in automotive manufacturing quality processes.
- Oversee quality of interior automotive materials, including sunshade components, seat fabrics, and vinyl.
- Investigate defects, determine product disposition, and identify whether issues are supplier-related or caused during internal manufacturing processes.
- Perform root cause analysis and coordinate corrective actions to prevent recurring quality issues.
- Manage supplier quality claims, defect documentation, chargebacks, and related paperwork.
- Respond to quality concerns and support all internal quality departments to ensure timely resolution of issues.
Quality Technician at Shawmut Corporation (2025-05 – 2026-05)
- Conduct quality inspections and testing of raw materials, in-process components, and finished products to ensure compliance with Shawmut's specifications, customer requirements, and industry standards.
- Utilize measurement tools, lab equipment, and testing instruments to evaluate product performance, durability, and consistency.
- Document inspection results, maintain detailed quality records, and prepare reports for engineering and production teams.
- Support root-cause analysis of defects and nonconformances, contributing to corrective and preventive action (CAPA) activities.
- Collaborate with production operators, supervisors, and quality engineers to resolve quality issues and improve manufacturing processes.
- Perform audits of production lines and quality systems to ensure adherence to SOPs, ISO standards, and internal quality protocols.
- Monitor process controls and identify trends or deviations that may impact product quality.
- Assist with calibration, equipment verification, and maintenance of the quality laboratory.
- Participate in continuous improvement initiatives (Lean/5S/Six Sigma) to optimize efficiency and reduce waste
PPAP Coordinator at Shawmut Corporation (2024-10 – 2025-05)
PPAP Administrator / Coordinator - Automotive Manufacturing
- Managed the Production Part Approval Process (PPAP) to ensure compliance with customer specifications and quality standards.
- Collected, reviewed, and organized engineering reports, test results, and supporting documentation into complete PPAP submission packages.
- Verified alignment of quality metrics, measurements, and requirements with customer expectations before final delivery.
- Coordinated with engineering, quality, and production teams to resolve discrepancies and maintain accuracy in documentation.
- Ensured timely and accurate submission of PPAP documentation to customers, supporting successful product launches and approvals.
Quality Inspector at Shawmut Corporation (2023-03 – 2024-10)
- Conducted thorough inspections of products and materials to ensure compliance with quality standards
- Performed visual inspections, measurements, and tests on finished goods and raw materials
- Identified defects, non-conformities, or deviations from specifications and documented findings
- Collaborated with production teams to address quality issues and implement corrective actions
- Maintained accurate records of inspection results, including detailed reports and documentation
Front End Manager at K-VA-T Food City (2022-04 – 2023-03)
- Supervised and managed front desk operations, ensuring smooth check-in and check-out processes for guests
- Resolved guest complaints and issues promptly and effectively, maintaining high levels of customer satisfaction
- Maintained accurate records of daily transactions, including cash handling and credit card processing
Store Manager at CAP Store Mansoura (2018-12 – 2021-11)
- Oversaw all aspects of store operations, including sales, customer service, inventory management, and staff supervision
- Developed and executed marketing campaigns to increase brand awareness and attract new customers
- Analyzed sales data and market trends to identify opportunities for product assortment optimization
Data Entry at Bersil (2017-10 – 2018-11)
Data Entry
- Entered and verified data accurately into company database, ensuring data integrity
- Maintained confidentiality and security of sensitive information by following established protocols
- Created and updated spreadsheets with large volumes of data, organizing information for easy retrieval
- Collaborated with team members to resolve discrepancies or missing information in the database
- Maintained an organized filing system for physical documents related to the entered data
Assistant Manager at Department store (2016-03 – 2017-10)
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods
Quality Inspector/Assembler at Elsalab (2015-09 – 2016-02)
Quality inspector Assembling Machine operator
