Housing Case Manager - Endeavors
(2023-09 - 2025-12)
- Effective Case management and services
- Conducting of home visits on a weekly and monthly basis with clients
- Fostered partnerships with various agencies to support clients
- Worked with external agencies such as mental health, and emergency services to better assist clients
- Documented case notes in a timely manner
- Mentors other employees and used best practices in conducting daily activities
- Participated in team building and collaborated with other team members in enforcing problem solving strategies to assist clients
- Successfully participated in small projects to assist the agency
- Effectively created safety plans for clients when needed
- Served as a guide and resource during natural disasters
- Adhered to guidelines and protocols with assisting a diverse population
Housing Case Manager - SEARCH HOMELESS SERVICES - Houston, Texas
(2020-03 - 2023-07)
- Effective use of HMIS, online data input, and physical copies of files
- Facilitated meetings and training with clients/peers
- Created care plans for clients and assisted with completion
- Conducted consistent home visits to build rapport and ensure safety
- Fostered partnerships with various agencies to support clients
- Engaged in intensive and detailed case management
- Successfully housed and maintained a thirty-person caseload
- Documented case notes and services in a precise manner
- Provided assistance with referrals and applications of public benefits
Case Manager - Catholic Charities - Houston, Texas
(2015-06 - 2020-03)
- Monitored employee's caseload management and approved timesheets
- Submitted reports to funders in a timely and precise manner
- Oversaw program structure and ensure policies were in place
- Effectively documented detailed case notes and entered services on time
- Conducted monthly family home visits and submitted annual court reports
- Facilitated collaborative team meetings and advocated for client needs
- Engaged in intensive case management with children experiencing trauma
- Facilitated placement of children in residential treatment programs
