Ahna Bielik

Marketing and communications professional with unique experience developing digital content, managing social media and email communications and working within non-profit and government settings. Skilled in writing, editing, digital engagement, and translating complex information into compelling content for diverse audiences. Experienced with Canva, Mailchimp, Monday.com, and Microsoft Office.

Permanent Visitor Assistant/ Temporary Visitor Guide at US Capitol Visitors Center (2024-02 – Present)

• Research and author internal articles and social media posts, writing, editing and fact-checking to simplify complex historical information into accessible and compelling content.
• Collaborate across departments with colleagues, management and Members of Congress, utilizing professionalism, discretion and sound judgment to resolve issues.
• Present engaging, half-hour tours of the Capitol, communicating history of Congress and the legislative process to diverse audiences, ensuring all visitors felt represented in Congress.
• Coordinate large tour groups through ticketing and organization, ensuring the execution of daily operations.

Co-President/Social Media Manager/ Member at Maspeak (Jewish Student Organization) (2019-10 – 2023-04)

• Drafted, designed and scheduled social media for Instagram and email content, formatting copy using Canva, developing compelling graphics to highlight club priorities and engage members.
• Assessed social media and Mailchimp metrics to evaluate content performance and identify opportunities for growth.
• Prepared and proofread communications materials and presentation documents through Microsoft Office, including meeting agendas and notes, and follow-up communications for organizational activities.
• Planned and coordinated member events, managing logistics and communications to foster member community.

Marketing and Interpretation Intern at Old Sturbridge Village (2022-05 – 2022-08)

• Served as project coordinator to create Fourth of July campaign materials from intake through execution, gathering materials and information, documenting requirements and resolving issues to facilitate timely delivery.
• Wrote and proofread internal communications and press releases while maintaining recurring publications such as online calendars, to ensure event information was posted and maintained.
• Monitored digital trends to suggest relevant content opportunities for marketing initiatives.
• Managed multiple projects simultaneously amid changing priorities, coordinating workflows and tracking tasks through Monday.com to ensure follow-through and timely completion.

Intern at Mark Twain House and Museum (2021-05 – 2021-08)

• Designed and implemented a new visitor feedback campaign using print and QR-based digital surveys, increasing response rates by 250%.
• Analyzed survey findings and presented recommendations to leadership, translating data into actionable suggestions to improve visitor experience.

Bachelor of Science in Business Administration; Major: Marketing – University of Pittsburgh, College of Business Administration (2023-04)

Bachelor of Arts in History – University of Pittsburgh, School of Arts and Sciences