IT Support Analyst (Compliance & Risk Focus) - Bakkt - Atlanta, GA
(2023-05)
- Investigate and escalate potentially fraudulent transactions, supporting compliance and risk mitigation efforts
- Analyze system and transaction data to identify anomalies and ensure adherence to internal controls
- Resolve complex operational and customer issues across global reservation and distribution systems
- Collaborate with cross-functional international stakeholders in finance, travel, and technology sectors
- Contribute to process improvements that enhance system reliability and service quality
Legal Research Consultant - Nanor & Company Law Reporting Consultancy Services - Gaborone, Botswana
(2016-09)
- Analyze and summarize superior court judgments for publication with LexisNexis
- Draft legal headnotes and case summaries to support legal research and indexing
- Review and interpret legislation, including Acts, Bills, and Regulations
- Edit and format judicial opinions to meet legal reporting and publication standards
- Compile legal forms and precedents across multiple practice areas
- Apply common law legal research methodologies transferable to U.S. legal systems
Project Manager (Legal Systems) - Nanor & Company - Gaborone, Botswana
(2014-09 - 2016-09)
- Led development of a national legal reporting unit for the Botswana Court of Appeal
- Designed and implemented a legal judgment database (Botswana Law Reports)
- Developed workflows, operational processes, and job structures
- Served as liaison between legal teams, IT departments, and publishing stakeholders
MIS Consultant - Nanor & Company - Gaborone, Botswana
(2012-01)
- Designed and implemented information systems for legal practices
- Led transition from paper-based to digital legal records systems
- Developed legal databases and case law indexing systems
- Built and maintained legal data platforms and websites
Economic Officer - United States Embassy Nairobi - Nairobi, Kenya
(2011-06 - 2011-12)
- Conducted research and produced analytical reports on economic and policy issues
- Prepared high-level written briefings for government stakeholders
- Supported initiatives related to energy, agriculture, and public policy
DPO Supervisor - United States Embassy Nairobi - Nairobi, Kenya
(2009-07 - 2011-07)
- Managed operations with strict adherence to regulatory and procedural compliance
- Maintained financial accountability and reporting accuracy
- Supervised staff and ensured operational efficiency
