Ajanique A Wilson

Detail-oriented Administrative Assistant with experience supporting healthcare credentialing, front office operations, customer service, and bookkeeping — including remote and independently managed roles. Skilled in provider credentialing, digital document management, database queries, and maintaining confidential records across virtual systems. Self-motivated with strong written communication and a track record of quickly learning new software in fast-paced, independent work environments.

Contract Administrative Assistant (Credentialing) - Westchester Medical Center - Valhalla, NY

(2026-06)

Support provider credentialing by organizing and maintaining confidential credentialing files.

• Run database queries and generate reports to support credentialing operations.
• Scan, upload, file, and organize electronic documents with a high degree of accuracy.
• Verify documentation and perform data entry while maintaining compliance with organizational standards.
• Provide administrative support to improve workflow and maintain accurate records.

Receptionist / Cashier - Toyota Universe - Wayne, NJ

(2025-06 - 2026-01)

• Managed front desk operations and welcomed customers professionally.
• Scheduled service appointments and coordinated daily workflow.
• Processed customer payments and balanced daily transactions.
• Completed nightly reports and maintained accurate vehicle key logs.
• Delivered exceptional customer service in a fast-paced dealership environment.

Sales Associate - Macy's Backstage - New York, NY

(2024-09 - 2025-06)

• Assisted customers with purchases, returns, and merchandise inquiries.
• Maintained sales floor standards and supported inventory management.
• Helped achieve a positive customer shopping experience.

Home Health Aide - Private Clients - New Jersey

(2023-10 - 2024-09)

Provided in-home care and support for private clients, managing daily schedules and personal care needs.

• Maintained clear communication with clients and families while ensuring a safe, organized home environment.

Bookkeeper / Administrative Assistant - Andrea Lawrence Tax Accountant - Florida

(2023-02 - 2023-06)

• Recorded and maintained financial transactions.
• Scheduled appointments and answered client calls.
• Organized financial records and supported tax preparation.

Home Health Aide - Private Clients - New Jersey

(2022-11 - 2023-02)

Provided in-home care and support for private clients, managing daily schedules and personal care needs.

• Maintained clear communication with clients and families while ensuring a safe, organized home environment.

Customer Service Representative - Ibex - Jamaica

(2019-07 - 2021-10)

• Assisted customers via phone, email, and chat.
• Resolved customer concerns while maintaining high satisfaction.
• Accurately documented customer interactions and followed company procedures.

High School Diploma - Eltham High School