Project Manager III - PNC Bank
(2023-08)
Led end-to-end project management from initial concept through final implementation and post-project evaluation, consistently achieving project objectives within defined timelines. Oversaw both single, high-impact projects and complex portfolios typically exceeding $5 million.
- Developed and executed comprehensive project strategies involving process frameworks, resource allocation plans, budgeting guidelines, and risk management practices.
- Facilitated alignment between project goals and organizational priorities.
- Collaborated with cross-functional liaisons to secure necessary resources, clearly define project tasks, and oversee the full spectrum of project activities.
- Directed and supported the project management team, providing coaching and mentorship to enhance team capability, build skills, and foster a results-oriented team culture.
- Regularly tracked and reported project progress, applying data-driven analysis to assess milestones, define deliverables, and provide accurate forecasts on project trends.
- Proactively managed changes to project scope, systematically identifying potential risks and crises, crafting contingency plans, and deploying solutions.
- Facilitated clear, ongoing communication with governing bodies and all relevant stakeholders, delivering timely updates and ensuring transparency.
- Drove accountability and alignment within project teams by setting clear objectives and communicating project expectations to team members and stakeholders.
Project Manager - MEGASOFT
(2021-09 - 2023-07)
Successfully led the delivery of more than 4 software implementation projects with budgets ranging from $1M to $10M, consistently exceeding performance metrics and meeting project goals.
- Provided regular status updates, presentations, and stakeholder meetings, significantly improving communication and stakeholder satisfaction by 30%.
- Launched customer engagement analytics and deployed a secure mobile application for over 40,000 users, improving user experience and engagement.
- Developed market and product strategies for the banking industry, driving adoption of innovative loan application methods and digital services.
- Managed Agile and Waterfall projects across the full lifecycle, ensuring effective communication of status, scope, and resource allocation.
- Developed and maintained key project documentation including Requirements Traceability Matrix, design documentation, testing records, OCM plans, and lessons learned.
- Led sprint planning, daily scrums, sprint reviews, and retrospectives.
- Improved team velocity by 25% and facilitated effective backlog refinement and technical brainstorming.
- Managed over 15 cross-functional team members including contractors, SMEs, and direct reports, ensuring alignment with project timelines and quality standards.
- Conducted functional testing for user stories and new functionalities prior to deployment, contributing to improved product quality and reduced post-launch issues.
- Created product roadmaps and release plans aligned with long-range business and IT goals.
- Identified and resolved project impediments and blockers, escalating as necessary to senior management for resolution.
- Reported and tracked project risks, issues, and changes, leveraging business knowledge to identify areas for process improvement.
- Played a key role in CRM system development, centralizing account opening information and enhancing customer service.
Digitization Project Manager - Morgan State University
(2017-11 - 2021-08)
Led and managed the Digitization Asset Management Team (DAMT) to complete the first phase of the university's digitization project, funded by the Institute of Museum and Library Services. Digitized over 500 rare historical artifacts valued at over $19.75 million.
- Created and implemented Standard Operating Procedures (SOPs) and digitization workflows, streamlining the department's previously non-existent digitization process.
- Managed the transition to support, knowledge transfer, and change management activities across multiple digitization projects.
- Trained and managed a team of volunteers and work-study students in the use of digitization hardware and Adobe Photoshop for editing and enhancing digital images.
- Gathered requirements, created training documents, developed digitization workflows, and implemented metadata standards.
- Oversaw archival processes and the ingestion of digital assets into a web-based collection platform.
- Ensured quality assurance and consistency across all digital records and assets, researched copyright restrictions for cultural heritage materials, and evaluated potential new objects for digitization.
- Improved digitization productivity by more than 15% using Agile methodologies and continuous process enhancements.
Project Manager - DFIL Integrated Services
(2015-02 - 2017-07)
- Developed project plans, schedules, and budgets while coordinating team resources, tasks, and deadlines.
- Provided day-to-day guidance to team members and addressed conflicts.
- Facilitated effective communication across project stakeholders, team members, and management, ensuring alignment and transparency.
- Maintained and updated project documentation, including meeting minutes, status reports, and issue logs.
- Conducted risk assessments and implemented mitigation strategies to ensure on-time, high-quality delivery.
- Supported quality assurance efforts and ensured project deliverables met organizational standards.
- Coordinated with vendors and subcontractors to ensure contractual compliance and effective external engagement.
- Identified and implemented process improvement opportunities to enhance overall project performance.
- Captured lessons learned and distributed knowledge to optimize future project execution.
Educational Instructor / Project Coordinator - Ogun State Government
(2012-11 - 2013-11)
- Managed and maintained project governance, ensuring compliance with policies and procedures while fostering effective team collaboration.
- Maintained detailed project records, coordinated task assignments, and monitored performance against project milestones.
- Designed and executed instructional and project plans, ensuring educational objectives were achieved.
- Provided mentorship and support to team members, resolving challenges and maintaining morale.
- Engaged stakeholders to monitor progress, allocate resources, and adjust project priorities as needed.
- Collaborated with project leaders to align activities with strategic goals and foster teamwork.
- Planned and supervised stakeholder engagement sessions and coordinated special activities to enhance learning outcomes.
