Performance Monitoring Engineer at Leidos (2017-03 – Present)
- Architected three configuration-driven PowerShell monitoring engines to replace unsupported SolarWinds IPMonitor functionality across up to 46 NTP, SQL, and HTTP/HTTPS monitors. Implemented JSON configuration, database query and result validation, multiple web authentication methods, and positive or negative content checks.
- Moved up to 40 basic HTTP/HTTPS checks to lightweight monitoring, preserving SolarWinds WPM capacity for complex, multi-step synthetic user journeys instead of simple page availability and content validation.
- Created AI-assisted ASP.NET administration sites that allow a 12-person engineering and operations team to create, edit, disable, and delete monitors without hand-editing JSON; embedded direct links to Markdown runbooks for setup, troubleshooting, and maintenance.
- Apply generative AI as an engineering accelerator for PowerShell and ASP.NET development, iterative troubleshooting, testing, and runbook creation while retaining ownership of requirements, architecture, validation criteria, and production readiness.
- Administer SCOM monitoring for approximately 300 servers across production and development, each with two management servers and a dedicated web console; built and validated the Windows Server 2022 development platform supporting migration from SCOM 2019 to a newer supported release.
- Develop PowerShell and REST integrations that retrieve HP OneView events for Splunk, and design SPL dashboards that improve infrastructure visibility and incident response.
- Lead twice-weekly Scrum meetings and sprint planning; review vulnerability findings and coordinate remediation assignments; oversee the ServiceNow queue and delegate operational work across the administration team.
- Support 24x7 production monitoring through an on-call rotation and previously migrated OnSolve TelAlert alerting to cloud-based Splunk On-Call.
Windows System Administrator at Leidos (2017-03 – 2020-05)
- Administered Windows servers supporting IBM Domino and other enterprise applications; automated repetitive administration with PowerShell to reduce manual effort and improve consistency.
IT Manager at Zimmerman Auto Brokers (2016-10 – 2017-03)
- Directed workstation, server, software, and endpoint operations; supervised freelance support resources and advised leadership on cloud modernization opportunities.
Domino Administrator and Developer at City of West Palm Beach (2015-09 – 2016-06)
- Administered the municipal email environment, automated PDF-based message archiving, removed malware-laden messages at scale, and identified $36,000 in immediate support-contract savings during the Office 365 migration.
Domino Administrator and Developer at Assurant (2004-08 – 2015-09)
- Led enterprise Domino administration and built tools that reduced manual work and Tier 1 and Tier 2 support demand; promoted to Team Lead overseeing three offshore contractors.
- Directed a server-consolidation program that reduced the Domino server footprint by 51 percent and generated more than $100,000 in annual savings.
- Developed LotusScript and C utilities to analyze mailboxes and databases for Domino-to-Office 365 migration planning; led Quickr, Domino Document Manager, Sametime, Exchange-to-Domino, and Domino-to-Office 365 initiatives.
Earlier Technology Roles at Applied Card Systems, Certified Vacations, Broken Sound Country Club (2001 – 2004)
- Held lead software development, Lotus Notes development, and network and desktop support roles with Applied Card Systems, Certified Vacations, and Broken Sound Country Club.
