Ala Atiefa

Assist 10+ customers daily by analyzing needs and recommending service solutions Troubleshoot devices and resolve service issues to maintain customer retention Support inventory tracking and product flow

Sales Associate - Total Wireless (Verizon Authorized Retailer) - Ypsilanti, MI

(2024-02)

• Assist 10+ customers daily by analyzing needs and recommending service solutions
• Troubleshoot devices and resolve service issues to maintain customer retention
• Support inventory tracking and product flow

Cashier - BP Gas Station - Ann Arbor, MI

(2022-05)

• Process high-volume transactions with accuracy
• Conduct monthly and annual inventory counts to support replenishment planning
• Prepare daily cash reports and deposits

Crew Member - McDonald's - Ypsilanti, MI

(2020-12 - 2022-12)

• Operated in a fast-paced, process-driven environment
• Managed inventory unloading and stock organization
• Maintained operational and safety compliance

Bachelor of Business Administration - Logistics, Materials & Supply Chain Management - University of Michigan–Dearborn (2027-12)