Senior Sales Lead - GAP - San Antonio, TX
(2014-08 - 2017-06)
- Lead daily store operations to ensure efficiency, profitability, and an exceptional customer experience.
- Recruit, hire, train, coach, and develop team members to achieve individual and store performance goals.
- Drive sales by setting targets, monitoring key performance indicators (KPIs), and implementing sales strategies.
- Deliver outstanding customer service by resolving customer concerns and building long-term customer relationships.
- Manage employee schedules, labor budgets, and staffing levels to meet business needs.
- Conduct performance evaluations, provide ongoing feedback, and recognize employee achievements.
- Oversee inventory management, including ordering, receiving, merchandising, and loss prevention.
- Ensure visual merchandising standards and store presentation meet company expectations.
- Monitor cash handling procedures, daily deposits, and financial reporting to maintain accuracy and accountability.
- Analyze sales trends, identify opportunities for growth, and implement action plans to improve results.
Business Manager - Magic Bingo - San Antonio, TX
(2017-08 - 2025-01)
- Oversee daily business operations to ensure efficiency and organizational effectiveness.
- Develop and manage budgets, monitor expenses, and prepare financial reports.
- Analyze financial data and identify opportunities to reduce costs and increase profitability.
- Manage accounts payable, accounts receivable, payroll, and purchasing processes.
- Recruit, train, supervise, and evaluate staff while promoting a positive workplace culture.
- Establish performance goals and hold team members accountable for results.
- Develop and implement operational policies, procedures, and best practices.
- Ensure compliance with company policies, state and federal regulations, and safety standards.
- Coordinate vendor relationships, negotiate contracts, and manage inventory or supply purchasing.
- Oversee facilities, equipment maintenance, and operational resources.
Dean of Culture - Jubilee Academies - San Antonio, TX
(2025-08 - 2026-01)
- Orchestrated schoolwide behavior and culture systems by implementing restorative practices and Positive Behavioral Interventions and Supports (PBIS).
- Coached teachers on refining instructional strategies and enhancing classroom management techniques.
- Designed academic and behavioral support plans tailored for diverse student needs across all grade levels.
- Monitored student academic progress and fostered consistent communication of performance with families.
- Facilitated the achievement of Individualized Education Program (IEP) goals for students with disabilities.
- Tracked student attendance meticulously to attain targeted engagement goals.
Department Chair Teacher - KIPP Public Schools - San Antonio, TX
(2022-08 - 2025-08)
- Directed grade-level instructional planning and facilitated collaborative professional learning communities to strengthen curriculum alignment and student achievement.
- Coached, mentored, and supported teachers through classroom observations, real-time feedback, and individualized professional development.
- Spearheaded the implementation of Positive Behavioral Interventions and Supports (PBIS), fostering a safe, inclusive, and high-performing school culture while reducing behavioral concerns.
- Leveraged student achievement and assessment data to identify learning gaps, inform instructional decisions, and develop targeted intervention plans that improved academic outcomes.
