Alanna Kasprzyk

Detail-oriented Project Lead with over 8 years of experience in logistics management and project coordination. Skilled in vendor selection and scope management, ensuring timely delivery and customer satisfaction across various merchandising events.

Project Lead - AmerTrans Logistics Inc. - Elk Grove Village, IL

(2017-08 - 2026-07)

Developed strong relationships with vendors and carriers to provide consistent and exceptional service to customers.

• Developed and designed the project scope for a long term reverse logistics program with direct communication and collaboration with the customer.
• Managed complex logistics needs for merchandising events for the customer between East Coast and West Coast markets.
• Provided cost effective LTL, FTL, and Cross Border solutions for customers.
• Communicated via email and phone on a daily basis before and after hours based on the customer needs.
• Established and tracked shipments from the initial request of service through delivery.
• Provided timely updates to the customer.
• Provided honest feedback for customer approval prior to delays or changes in scope of work.

Freelance Admin - Kelso-Burnett Co. - Rolling Meadows, IL

(2015-09 - 2017-06)

• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Proven ability to learn quickly and adapt to new situations.
• Managed owners' calendar to meet with clients and vendors.

Bachelor of Arts - Photography - The Illinois Institute of Art - Schaumburg