CNA/HHA - Maplewood Boden - Maplewood, MN
(2026-01 - 2026-06)
- Assist residents with bathing, dressing, grooming, eating, and personal hygiene.
- Measure and record blood pressure, temperature, pulse, and respiration rates; report changes immediately to supervising nurses.
- Change bed linens, clean resident rooms, empty bedpans, and maintain a safe, sanitized environment.
- Prepare and pass oral, topical, inhaled, and eye/ear drop medications according to physician orders and care plans.
Receptionist/ Tax Pro Trainee - H&r Block - Minneapolis, MN
(2025-09 - 2026-02)
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained front desk operations i.e phone calls, emails, and walk-in clients efficiently.
Activity Aide - Villa at Bryn Mawr - Minneapolis, MN
(2025-02 - 2025-11)
- Facilitated group and one-on-one activities promoting emotional and cognitive well-being.
- Collaborated with nursing and therapy teams on individualized engagement plans.
- Cultivated a positive and welcoming atmosphere for residents.
- Monitored resident participation in activities, ensuring safety and adherence to guidelines.
- Facilitated group exercises and activities, fostering physical health and mobility improvements.
CNA / HHA - Maplewood Senior Living - Maplewood, MN
(2024-09 - 2025-02)
- Delivered comprehensive personal care including bathing, mobility support, toileting, grooming, and feeding.
- Transitioned from HHA to CNA with increased clinical responsibilities.
- Monitored vitals, behaviors, and safety concerns; reported changes promptly.
- Promoted resident independence while providing emotional support.
- Assisted patients with daily living activities, promoting independence and dignity.
Call Center Agent - UnitedHealth Group - Plymouth, MN
(2024-09 - 2025-01)
- Assisted callers with healthcare benefit questions and coverage details.
- Resolved concerns using strong communication and problem-solving.
- Managed high-volume call center tasks, maintaining professionalism under pressure and prioritizing customer needs.
CNA / HHA - The Legacy of St. Anthony - St. Anthony, MN
(2023-09 - 2024-08)
- Provided mobility assistance and restorative support to long-term care residents.
- Followed individualized care plans and infection-control protocols.
- Supported residents with cognitive and physical limitations.
- Administered medication to patients, ensuring accurate dosage and timely delivery.
