Albert Valencia Ibanez

Coordinate daily restaurant management operations Provide direction and feedback to workers during shifts. Help train and coach new employees.

Restaurant General Manager - Islands Fresh Mex Grill

(2023-01)

• Coordinate daily restaurant management operations
• Provide direction and feedback to workers during shifts.
• Help train and coach new employees.
• Maintain food safety and sanitation standards.
• Maintain monthly Inventory.

Grill cook & Prep cook - Islands Fresh Mex Grill

(2021-01 - 2023-12)

• Prepare, grill, steam and boil meats, shrimp and poultry.
• Chopp and prepare vegetables and other non-meat ingredients
• Basic cooking duties such as reducing sauces, parboiling food.
• Maintain a clean kitchen by washing dishes and sanitizing surfaces.

Screenprinting - Del Mal Clothing

(2017-01 - 2020-12)

• Assist in the design and creation of custom apparel.
• Apply printing techniques with plastisol and water-based inks.
• Assist with product assembly and packing after printing

Bilingual Call Center Supervisor - Teleperformance Chile

(2010-01 - 2016-12)

• Provide feedback and coaching to team members.
• Ensure adherence to company policies and procedures.
• Plan and implement Action plans.
• Measure performance.

Associate degree - Graphic Design and Screen Printing - Los Umbrales Professional Institute (2000-01 - 2003-12)

English Spanish translation - British-Chilean Institute of Culture (1999-01 - 2000-12)