Leasing Agent at MAA-Market Center-772 units (2026-01 – Present)
Manage leasing operations for a fast-paced 772-unit luxury apartment community, delivering exceptional service to prospective and current residents.
- Conduct property tours, qualify applicants, negotiate lease terms, and maintain high closing ratios while managing substantial daily prospect traffic.
- Prepare and execute lease contracts using Merlin, ensuring accuracy and compliance with company policies and Fair Housing regulations.
- Utilize Yardi to manage resident accounts, applications, lease renewals, move-ins, move-outs, and property records.
- Perform detailed move-in inspections to ensure apartment readiness and document unit condition prior to resident occupancy.
- Generate leads and respond to online inquiries through HomeFinder, following up with prospects to maximize occupancy.
- Collaborate with maintenance and management teams to ensure vacant apartments are market-ready and provide a seamless resident experience.
- Build strong relationships with residents to increase lease renewals and resident satisfaction
Licensed Realtor at Keller Williams Rockwall (2024-05 – Present)
licensed real estate professional in the Dallas area who is a member of the National Association of Realtors (NAR) and adheres to its Code of Ethics, assisting clients in buying, selling, or renting property by providing expert guidance on market conditions, property values, and the entire transaction process.
- Provide expert guidance to buyers and sellers throughout the entire real estate transaction, ensuring smooth and successful closings.
- Demonstrate in-depth knowledge of the Dallas market, including property values, mortgage options, and emerging trends, to position clients for informed decisions.
- Build strong client relationships through rapport, consistent follow-up, and long-term engagement, resulting in repeat and referral business.
- Showcase properties with detailed insights, highlighting features and benefits to match clients' unique needs and drive sales.
- Explain disclosures, contracts, and required documentation with clarity and professionalism, ensuring clients feel confident and supported.
- Manage all contract timelines, including earnest and option money, while coordinating inspections and maintaining open communication between all parties.
- Ensure all required documentation is accurate and complete for closings, providing a seamless transaction experience.
- Apply persuasive sales strategies and negotiation skills to maximize value for clients while adhering to the National Association of Realtors (NAR) Code of Ethics.
Leasing Agent at Adara Communities at Waters Edge Apartments-300 Units (2023-12 – 2025-08)
to show apartments to potential renters, lease apartments to qualified applicants, renew leases with current tenants, and perform managerial duties concerning the property as directed.
- Conduct property tours and lease apartments to qualified applicants.
- Renew leases and maintain strong relationships with current residents to encourage retention.
- Ensure accurate execution of legal lease contracts and compliance with policies.
- Deliver exceptional customer service to current and prospective residents.
- Handle leasing inquiries via phone, email, and online chat; engage prospects through to leasing or decision completion.
- Maintain calm and positive demeanor while working under pressure.
- Perform data entry and market research updates.
- Process evictions, move-out charges, and lease renewals.
- Post rent payments and complete accurate bank deposits.
- Upload content weekly to social media networks to promote properties.
- Maintain accurate leasing files and finalize documentation prior to move-ins.
- Complete regular building inspections twice a month and walk vacant units.
- Coordinate with outside vendors to complete on-site work orders.
- Conduct follow-ups on maintenance work orders and resident satisfaction.
- Proficient in Microsoft Excel and Word.
- Experience with data management, lease tracking, and digital communication platforms.
Package Handler at Amazon Warehouse (2023-08 – 2024-01)
compiles, scans, seals, and loads various packages before delivered.
- Carrying packages handling consistently
- Constant movement
- Ability to stay focused
- Long hours on feet
- working together with coworkers and completing tasks together
- Lifting/pushing
- Driving large vehicles
- Recharging vehicles through communication skills between colleagues followed by a mapped procedure
Sales Associate at Men's Wearhouse (2021-10 – 2023-06)
I've managed to adapt at Mens Warehouse very well and work great with a large team in Mesquite, that has taught me about customer service. We strive for great google reviews and with the great leadership we have I learned pretty quickly that great customer service is the key to a successful company.
- Opening and closing store
- Measure people for custom suiting
- Communicate with the customers about their needs.
- Setting up wedding groups
- Build a rapport with the customer and gain their trust, so I can ensure the customer feels confident working with us (Mens Warehouse) on the most important day of their lives.
- Train new employees that are new to the store
- Package orders for shipping
- Promote and ensure the smooth operation of our tuxedo-rental services through exceptional and personal customer service, strong attention to detail, and demonstrated expertise in all areas of the business.
