Alea Carnicle

Results-driven leader with extensive experience in managing multi-site operations, driving team performance, and enhancing customer satisfaction through effective training and development programs. Adept at budget management, compliance oversight, and operational strategy implementation to achieve business objectives.

Merchandise Manager - Dollar Tree - Little Rock, AR

(2025-06)

• Overseeing the receipt, unloading, and stocking of merchandise, maintaining stockroom organization, and managing the flow of goods from the receiving area to the sales floor.
• Supporting the Store Manager in various other tasks, such as opening and closing procedures, inventory management, and loss prevention.
• Supervising and training other employees and addressing any customer issues.
• Developed and implemented merchandising strategies to optimize product placement and increase sales within the store.
• Collaborated with vendors and suppliers to negotiate delivery schedules, and promotional opportunities.
• Led visual merchandising initiatives to enhance store aesthetics and improve customer shopping experiences.

Area Manager - Pritchard Industries - North Little Rock, AR

(2019-05 - 2025-05)

• Ensured consistent high-quality cleaning services were provided by conducting weekly and monthly inspections of all properties.
• Effectively managed employee scheduling and timekeeping, including monitoring absences, requests for time off, and vacancies to maintain optimal staffing levels.
• Maintained operational budgets, monitored expenditures, and ordered necessary supplies to ensure cost-effectiveness.
• Provided comprehensive training, coaching, and counseling to employees, fostering a positive and productive work environment.
• Resolved customer complaints promptly and professionally, ensuring client satisfaction and maintaining positive relationships.
• Conducted regular performance evaluations and implemented tailored development plans to enhance team productivity and employee retention.
• Monitored compliance with company policies and local regulations to maintain high standards of safety and quality.
• Directed multiple site operations to ensure consistent adherence to company standards and improve overall service efficiency within the designated area.
• Developed and maintained strong relationships with clients and local vendors to enhance service offerings and address client needs promptly.
• Led and motivated a diverse team of supervisors and staff across multiple sites to achieve performance targets and enhance employee engagement.

Housekeeping Supervisor - Courtyard By Marriott - Russellville, AR

(2018-03 - 2018-12)

• Managed a team of housekeeping staff, ensuring that all rooms were cleaned and maintained to the highest standard.
• Maintained accurate records of staff attendance, work performance, and inventory levels.
• Communicated effectively with guests and staff to address any concerns or requests.
• Collaborated with other departments to ensure smooth hotel operations.
• Developed and implemented a training program for new housekeeping staff, ensuring they were equipped with the necessary skills and knowledge.
• Supervised daily housekeeping operations, ensuring timely and thorough cleaning of guest rooms and public areas in accordance with brand standards.
• Coordinated scheduling and task assignments for housekeeping staff to optimize workflow and maintain adequate coverage during peak times.
• Monitored inventory of cleaning supplies and equipment, placing orders as needed to prevent shortages and control costs.
• Implemented quality control procedures including regular inspections and feedback sessions to maintain high cleanliness standards.
• Trained and mentored housekeeping staff on proper cleaning techniques, safety protocols, and customer service excellence.
• Collaborated with maintenance and front desk departments to promptly resolve guest requests and maintenance issues, enhancing overall guest satisfaction.

Seasonal Housekeeper - World Mark By Wyndham - Branson, MO

(2017-07 - 2018-01)

• Maintained the cleanliness of guest rooms to a high standard by following established procedures and ensuring that all areas were free of dust, dirt, and debris.
• Performed routine cleaning tasks, including vacuuming, dusting, mopping, and emptying trash cans, to maintain a clean and comfortable environment for guests.
• Stocked and replenished guest rooms with amenities such as towels, toiletries, and linens to ensure guests had a pleasant and comfortable stay.
• Responded promptly and courteously to guest requests and concerns to provide excellent customer service and address any issues effectively.
• Demonstrated strong attention to detail in all tasks, ensuring that guest rooms were consistently clean and well-maintained to meet the high standards of WorldMark by Wyndham.
• Efficiently completed daily assignments and prioritized tasks to ensure that all guest rooms were clean and ready for arrival on time.
• Ensured thorough cleaning and sanitation of all areas, including bedrooms, bathrooms, and common spaces, adhering to established hygiene standards.
• Conducted routine maintenance checks on cleaning equipment and reported any malfunctions to the maintenance department for timely repairs.
• Coordinated with front desk and maintenance teams to promptly address guest requests and room maintenance issues, ensuring guest satisfaction and operational efficiency.

Self Inspecting Room Attendant - Chateau On The Lake - Branson, MO

(2016-03 - 2017-06)

• Maintained a high standard of cleanliness and sanitation in guest rooms, consistently exceeding company expectations.
• Performed thorough room inspections, ensuring that all amenities were in place and functioning properly.
• Provided attentive and responsive guest service, proactively addressing guests' needs and requests with a smile.
• Demonstrated a strong work ethic, consistently completing tasks on time and to the highest standard.
• Collaborated effectively with colleagues, fostering a positive and supportive team environment.
• Conducted detailed self-inspections of guest rooms to ensure compliance with cleanliness and service standards before guest arrival.
• Identified and reported maintenance issues promptly to the appropriate department to maintain room quality and safety.
• Trained and mentored new room attendants on self-inspection procedures and quality standards to enhance team performance.

Diploma - Dover High School (1992-08 - 1994-05)

Arkansas Tech University, Russellville (1993-06 - 1994-08)