Aleeshia Quinones
AREA MANAGER — INBOUND LOGISTICS
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About
Results-driven Operations Manager with progressive experience leading high-volume logistics and distribution environments. Proven track record directing operations processing 20K–30K daily units and managing cross-functional frontline teams of 100+ employees. Expert in strategic workforce planning, real-time labor optimization, and quality improvement, highlighted by a 69% reduction in operational defects.
Adept at aligning daily shift execution with safety, quality, and throughput benchmarks to maximize organizational efficiency.
Experience
AREA MANAGER — INBOUND LOGISTICS - Amazon Sort Center — MDT1
(2026-05)
- Direct daily shift operations processing 20K–30K units, leading a frontline team of 100+ employees to meet aggressive logistics targets.
- Engineered a month-over-month quality turnaround, slashing operational defects (DPMO) by 69% (from 174K down to 54K).
- Optimize real-time labor allocation and workforce adjustments based on strict volume forecasts to maximize dock throughput.
- Spearhead daily shift alignment meetings to communicate performance goals, safety standards, and operational priorities.
- Coach and mentor team members through structured feedback sessions to actively drive employee retention.
OPERATIONS SUPERVISOR - Amazon
(2025-05 - 2026-05)
- Managed end-to-end shift execution for a high-volume department, strategically distributing tasks to meet hourly productivity targets.
- Audited shift productivity, quality, and safety metrics, executing immediate corrective actions to resolve process gaps.
- Partnered with senior management to execute comprehensive staffing plans, ensuring lean and efficient labor utilization.
TEAM LEAD — LEADERSHIP COVERAGE - Amazon
(2022-07 - 2024-05)
- Assumed full leadership coverage during peak operational windows, successfully stabilizing daily throughput and frontline teams.
- Coordinated workflows, task assignments, and break schedules to ensure continuous operation and safety compliance.
ONBOARDING SPECIALIST & QUALITY ANALYST - Amazon
(2020-01 - 2024-05)
- Trained and cross-trained new hires on safety protocols, accelerating site-wide workforce flexibility and operational readiness.
- Investigated inventory defects by conducting root-cause analysis, implementing workflows that minimized downstream errors.
Education
High school diploma - James Madison High School
