Aleeshia Quinones

Results-driven Operations Manager with progressive experience leading high-volume logistics and distribution environments. Proven track record directing operations processing 20K–30K daily units and managing cross-functional frontline teams of 100+ employees. Expert in strategic workforce planning, real-time labor optimization, and quality improvement, highlighted by a 69% reduction in operational defects.

Adept at aligning daily shift execution with safety, quality, and throughput benchmarks to maximize organizational efficiency.

AREA MANAGER — INBOUND LOGISTICS - Amazon Sort Center — MDT1

(2026-05)

• Direct daily shift operations processing 20K–30K units, leading a frontline team of 100+ employees to meet aggressive logistics targets.
• Engineered a month-over-month quality turnaround, slashing operational defects (DPMO) by 69% (from 174K down to 54K).
• Optimize real-time labor allocation and workforce adjustments based on strict volume forecasts to maximize dock throughput.
• Spearhead daily shift alignment meetings to communicate performance goals, safety standards, and operational priorities.
• Coach and mentor team members through structured feedback sessions to actively drive employee retention.

OPERATIONS SUPERVISOR - Amazon

(2025-05 - 2026-05)

• Managed end-to-end shift execution for a high-volume department, strategically distributing tasks to meet hourly productivity targets.
• Audited shift productivity, quality, and safety metrics, executing immediate corrective actions to resolve process gaps.
• Partnered with senior management to execute comprehensive staffing plans, ensuring lean and efficient labor utilization.

TEAM LEAD — LEADERSHIP COVERAGE - Amazon

(2022-07 - 2024-05)

• Assumed full leadership coverage during peak operational windows, successfully stabilizing daily throughput and frontline teams.
• Coordinated workflows, task assignments, and break schedules to ensure continuous operation and safety compliance.

ONBOARDING SPECIALIST & QUALITY ANALYST - Amazon

(2020-01 - 2024-05)

• Trained and cross-trained new hires on safety protocols, accelerating site-wide workforce flexibility and operational readiness.
• Investigated inventory defects by conducting root-cause analysis, implementing workflows that minimized downstream errors.

High school diploma - James Madison High School