Billing/ Long Term Care Coordinator - Galina's Caregiving of New Jersey
(2024-12)
- Answer and manage customer calls with professionalism
- Utilize QuickBooks for office accounting and billing tasks
- Liaise with insurance companies for reimbursement coordination
- Focused on maintaining and supporting long-term client relationships
- Administered long-term care insurance billing and reimbursement processes for carriers including Genworth, Prudential, and MetLife
- Managed accounts receivable functions, invoice distribution, payment tracking, and insurance-related documentation
- Ensured accuracy and compliance in billing procedures while maintaining professional communication with clients and insurance representatives
- Supported financial operations through record management, payment reconciliation, and resolution of account discrepancies
Title Clerk - Honda of Tenafly
(2025-06 - 2025-11)
- Prepare, review, and process title and registration paperwork for new and used vehicles
- Verify accuracy of title documents, VIN numbers, lien information, and ownership details
- Submit title applications and required paperwork to state motor vehicle agencies in a timely manner
- Maintain and update records of all title transactions and track title status until completion
- Handle title corrections, duplicates, transfers, and lien releases
- Communicate with customers, financial institutions, and DMV representatives to resolve title issues
- Ensure compliance with dealership, state, and federal title regulations
Lead Receptionist - Honda of Tenafly
(2022-05 - 2025-06)
- Operate a multi-line phone system; route calls, schedule appointments
- Greet customers and provide guidance through the service department
- Resolve customer issues and ensure satisfaction
- Organize and file digital records using Microsoft tools
- Assist with employee scheduling
